Patient Flow Support Co-ordinator

6 months ago

Oldham, United Kingdom Northern Care Alliance NHS Group Full time

The Northern Care Alliance NHS Foundation Trust (NCA) brings together staff and services from the former Salford Royal NHS Foundation Trust and The Pennine Acute Hospitals NHS Trust. The sheer size, scale and potential of our combined service is huge. Together, we’ve a wealth of skills and resources to share and tap into and, a wide range of career paths for you to develop and explore. If you want to join a team of around 20,000 NHS experts in delivering high-quality, local care across Salford, Oldham, Bury and Rochdale and beyond
- **come and take your place with us.**

**Job overview**:
An exciting opportunity has arisen to join the Site Management Team at the Royal Oldham Hospital in a newly created role as a Patient Flow Support Co-Ordinator.

The Site Management Team supports command and control for the site - ensuring the patient's journey through the hospital is expedited to support efficient flow and capacity in all areas, in addition to maintaining a positive experience for patients.

Working closely alongside colleagues in all areas and support services you will have an understanding of patient flow and operational site management.

**Main duties of the job**:
The Patient Flow Support Co-Ordinator Role assists and facilitates the effective and timely flow of patients from A&E, GP, and Community services, coordinating inpatient beds, ensuring compliance with standard operating procedures.

**Working for our organisation**:
Oldham Care Organisation is part of the Northern Care Alliance, one of the largest NHS organisations in the country. The place where the world’s first IVF baby was delivered, Oldham is a town of pioneering firsts. Today, Oldham is responsible for delivering a range of acute and community health services across the local area and at The Royal Oldham Hospital. As a designated major trauma unit for Greater Manchester and one of only three vascular centres in Greater Manchester, Oldham is a specialist hospital for acute surgery and provides state-of-the-art onsite pathology services to the North West.

**Detailed job description and main responsibilities**:
**Person specification**:
**Qualifications**:
**Essential criteria**:

- A good standard of general education (English, Mathematics and Science at GCSE or equivalent.)

**Desirable criteria**:

- ECDL qualification or equivalent

**Experience**:
**Essential criteria**:

- Experience working in a healthcare setting
- Experience of working in a role that requires problem solving

**Desirable criteria**:

- Experience working in patient flow
- Experience of managing change

**Skills**:
**Essential criteria**:

- Excellent communication skills
- Excellent organisation and prioritisation skills

**Desirable criteria**:

- Ability to work under pressure
- Basic knowledge of IT packages
- We understand the importance of balancing work and home life. We are committed to supporting flexible working for our people wherever possible and all our colleagues are given the opportunity to discuss potential for flexible working. Speak to us about how we might be able to accommodate a flexible working arrangement.

**Employer certification / accreditation badges**:
**Applicant requirements**:

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