DAFNE Co-ordinator

Job summary

An exciting opportunity has arisen for a DAFNE Co-ordnator to join us to co-ordinate the DAFNE educational courses for the trust. To be responsible for the promotion, booking and management of DAFNE courses.

The post holder will be required to work as part of a team and provide support to the Diabetes Specialist Nurse Admin team when required.

You will provide non-clinical advice and information to patients / clients / relatives; exercising judgement when dealing with enquiries, analysing and resolving appointments and other non-clinical enquiries;

Communicate professionally and effectively;

Co-ordinate and update Diabetes team, trust departments and local ICBs with patient stats of DAFNE;

Liaise with Central DAFNE administration and other DAFNE centres as required.

Main duties of the job

The post holder will co-ordinate the implementation, planning, preparation, resources and evaluation of the DAFNE course within The Northern Care Alliance.

Allocation of patients to DAFNE course at appropriate hospital sites, booking of rooms and venues.

Co-ordinate DAFNE courses dates with patients and health professionals.

Maintain and update DAFNE waiting list, completed course list and removal from list, DAFNE statistics, and the National DAFNE database.

Organise, record and type minutes of any DAFNE meetings.

Assisting with travel, accommodation and course bookings for individual DAFNE team members.

Contribute to the design and amendment of new template letters used for clinical communications as required.

About us

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we're always looking for people who demonstrate our three core values - care , appreciate and inspire - to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.

Job description

Job responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website:

Person Specification

Qualifications

Essential

Word processing/RSA 111/NVQ level 3 or equivalent

Desirable

AMSPAR medical secretarial Diploma or equivalent

Experience

Essential

Experience of providing administrative services Experience of using IM & T systems for data entry Experience of using Microsoft word

Desirable

Experience of providing administrative services within a clinical environment Experience of diary management Experience of using Microsoft outlook/Teams

Skills

Essential

Good command of English and ability to communicate in a clear and concise manner Organisational skills and ability to prioritise workload

Knowledge

Desirable

Knowledge of medical terminology Interviewer

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