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Customer Service
4 months ago
**Temporary Customer Service / Admin Position with Masters Games Ltd**
**April2024**
Job Summary
An Internet shop specialising in traditional pub games, board games, giant games, table games, casino products, outdoor games etc. A growing small business, Masters Traditional Games has been trading for 24 years.
Job Title: Temporary Customer Service Assistant and Administrator.
Customer service and admin tasks. Primary tasks include most of the following:
- Dealing with returns
- Entering invoices
- Possibly Taking orders over the phone.
- Branding games for corporates and marketing companies (usually laser engraving or with stickers)
- Helping with a project to re-organise products in the product database
- Occasionally helping to pack orders
- Potentially other minor ad-hoc tasks (some trivial, some more complex).
Remuneration
No additional perks beyond statutory which will be allocated on a pro-rata basis. Payment will normally be monthly by BACS. Overtime beyond normal hours will be by agreement and paid at the normal hourly rate.
**Job Environment**
The office and warehouse is at 227B Hatfield Road, St. Albans, AL1 4TB.
**Default Hours**
9 - 5:15 with a 45 minute lunch break. However, some flexibility is available with hours is available.
**Job Requirements**
- Perfect written and spoken English.
- Evidence of excellent academic achievement e.g. 9 grade at GCSE, A grade at A level or a Degree or some other achievement to demonstrate excellence
- Telephone manner that is articulate, professional, well-spoken and polite
- Very comfortable working with computers. Picks up new software quickly
- Responsible & reliable attitude
- Tenacious when dealing with problems
- Reasonable numeracy
- An interest in board games, pub games and other traditional games (football and computer games do not count)
- A fun and enthusiastic outlook
- Customer Service experience
Pay: From £11.50 per hour
Expected hours: 37.5 per week
**Benefits**:
- Flexitime
- Free parking
- On-site parking
Schedule:
- Monday to Friday
Work Location: In person
