Customer Service Administrator

6 months ago


London, United Kingdom NCS Ltd Full time

This opportunity gives you the chance to join a leading global logistics company as a Customer Service Administrator for their online retail brand. With a long and rich history, this company is dedicated to simplifying the process of living, working, and doing business worldwide. They achieve this mission through a diverse range of brands, each specialising in different aspects of logistics and workplace optimisation.

**Company Overview**:
Our client is a privately owned global logistics company dedicated to facilitating seamless global operations for individuals and businesses alike. From creating inspiring workspaces to providing strategic assignment management, our client offers a comprehensive suite of services tailored to meet the diverse needs of their international clientele.

**Job Overview**:
As a Customer Services Administrator, you will play a vital role in ensuring seamless customer experiences and operational efficiency. From managing online orders to handling client enquiries and coordinating deliveries, your responsibilities will be diverse and impactful.

**Salary £25-30k.**

**Here's what you'll be doing**:

- Managing customer remedials by liaising with operations teams and ensuring timely resolution.
- Processing online refunds, credits, and payment links efficiently.
- Handling enquiries and coordinating deliveries with existing clients.
- Providing general office support, including answering phones and processing insurance claims.
- Upholding company values of caring, determination, availability, knowledge sharing, and innovation in all interactions.

**Here are the skills you'll need**:

- Proven experience in a customer service or administrative role.
- Excellent communication skills, both verbal and written.
- Strong problem-solving abilities and attention to detail.
- Proficiency in MS Office and CRM software.
- Ability to multitask and prioritise workload effectively.

**Work Permissions**:
You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.

**Here are the benefits of this job**:

- Competitive salary of £25-30k and benefits package.
- Opportunities for career development and advancement within a global organisation.
- Dynamic and collaborative work environment.
- Training and support provided to enhance your skills and knowledge.

Joining our client's team as a Customer Service Administrator offers a unique opportunity to be part of a global logistics company that is dedicated to making a positive difference in communities worldwide. With a focus on innovation, collaboration, and customer satisfaction, this sector provides a fulfilling and rewarding career path for individuals seeking to make an impact in the dynamic field of logistics and workplace optimization.

Reference ID: 1275

**Salary**: £25,000.00-£30,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: 1275



  • London, Greater London, United Kingdom HM Courts and Tribunals Service Full time

    Job OverviewHM Courts and Tribunals Service is an agency of the Ministry of Justice, providing support for the legal system across England and Wales, as well as non-devolved tribunals in Scotland and Northern Ireland. Our justice system defends fundamental rights and freedoms, protecting vulnerable people and ensuring a fair and accessible system for all.The...


  • London, Greater London, United Kingdom Customer Labs Full time

    Job DescriptionThe Customer Service Resource Coordinator plays a crucial role in managing the Field Service Engineers' resource diary. This position requires excellent customer relations skills, commercial acumen, and the ability to develop and sustain relationships with key stakeholders.Key ResponsibilitiesManage the Field Service Engineers' resource diary...


  • London, United Kingdom AWD Recruitment Limited Full time

    Administrator / Customer Service Administration Assistant who has strong clerical and administrative skills, excellent communication and telephone etiquette with a good track record of customer service is required for a well-established Design and Manufacturing Company based in Isleworth, Hounslow, Middlesex. **SALARY**: Circa £28,000 - £30,000 per annum...


  • London, United Kingdom Service Graphics Full time

    We are now hiring and looking for the right person to join us at Service Graphics, the UK’s largest integrated print and design company as a Customer Service Representative based at our city centre location in London, EC4R. - About the role _ We aim to give our customers a great experience every time they contact us, so we need someone who is a great...


  • London, United Kingdom RME Consultants Full time

    **RME Consultants are partnering with a well-established client currently seeking an Customer Service Administrator to join their energetic and thriving team situated in Central London.** **Role: Customer Service Administrator** **Salary: £25,000 - £30,000 per annum** **Working Hours: Monday - Friday, Full time office based (9am -5.30pm or...


  • London, United Kingdom Antal International Full time

    **Join a Team in Uxbridge as a Customer-Centric Sales Administrator** **Location: Uxbridge, Office-Based** **Salary: £26,000 - £28,000 per annum Bonus** Are you passionate about delivering exceptional service and making a difference in the sales process? We're seeking a dedicated Sales Administrator to play a pivotal role in supporting our clients and...


  • London, Greater London, United Kingdom Richemont Full time

    Job Summary:We are seeking a highly skilled Customer Service Administrator to join our Administration Team at Richemont. As a key administrator, you will be responsible for processing client repairs in an efficient, timely, and accurate manner, ensuring seamless customer service.Key Responsibilities:Client account and product identificationKnowledge of...


  • London, United Kingdom HARBOURNE ASSOCIATES LIMITED Full time

    **Customer Service Administrator - Global Beauty, Cosmetics & Personal Care Company, Acton London** **Job Opportunity**: Customer Service Administrator **Job Type**:Full-time (Mon-Fri, 9:00 am - 5:30 pm) **Contract**:Permanent **Location**: Acton, London **Salary**:£24,000.00 - £26,000.00 per year **Benefits**: - On-site parking - Free Product...


  • London, United Kingdom DivalentineCalver Recruitment Ltd Full time

    Permanent ***: - Mayfair, W London ***: - Posted 5 hours ago ***: - £30-35K DOE / Year - **REF**:DCR 1392 Our client are looking for a **Customer Service Administrator,** with experience of **import/export customs procedures and English, French or Italian** language, to join the busy operations team at our West End offices, working 09:00 to 18:00 Monday...


  • London, United Kingdom Tiger Recruitment Ltd Full time

    Customer Service Administrator £13-£15 p/h 1 month temporary position My client is a Beverages Service based in London. They are looking for a Customer Service Administrator to join them on a 1 months temporary position Monday-Friday. You will be required to provide the best possible service to customers and helping the business succeed by going above and...


  • London Heathrow Airport, United Kingdom The ICM Group Full time

    Join our client’s dynamic team as a Customer Service Administrator, where you'll play a crucial role in the day-to-day operations of their Express Customer Services Department. As part of a collaborative team, you'll provide essential administrative support, ensuring seamless communication and efficient resolution of customer queries. **Key...


  • London, United Kingdom NCS Ltd Full time

    This opportunity gives you the chance to join a leading global logistics company as a Customer Service Administrator for their online retail brand. With a long and rich history, this company is dedicated to simplifying the process of living, working, and doing business worldwide. They achieve this mission through a diverse range of brands, each specialising...


  • London, United Kingdom The OHUB - Public Relations Full time

    This opportunity gives you the chance to join a leading global logistics company as a Customer Service Administrator for their online retail brand. With a long and rich history, this company is dedicated to simplifying the process of living, working, and doing business worldwide. They achieve this mission through a diverse range of brands, each specialising...


  • London, United Kingdom The OHUB - Public Relations Full time

    This opportunity gives you the chance to join a leading global logistics company as a Customer Service Administrator for their online retail brand. With a long and rich history, this company is dedicated to simplifying the process of living, working, and doing business worldwide. They achieve this mission through a diverse range of brands, each specialising...


  • London, United Kingdom Tiger Recruitment Full time

    Customer Service Administrator £13-£15 p/h 3 month temporary position My client is a Beverages Service based in London. They are looking for a Customer Service Administrator to join them on a 3 month temporary position Monday-Friday. You will be required to provide the best possible service to customers and helping the business succeed by going above and...


  • London, United Kingdom Assistive Solutions Full time

    **Job Title**: Customer Service Administrator **Location**:14 Dunn Street, London **Salary**: £20,000 per annum Assistive Solutions are a Disability Confident Employer. We are a Social Enterprise that works with disabled people, providing specialist computer equipment, 1-1 teaching and have an in-house software development team. We are currently...


  • London, United Kingdom Ontrak Recruitment Full time

    **Customer Service Administrator Required - Immediate Starts Available!** Ontrak Recruitment & Training are currently seeking committed and outgoing applicants to join our valued and long-standing clients on the Railways. Competitive rates of pay and a great opportunity to kick start your career within the railway. **We are looking for an admin assistant...


  • London, United Kingdom Nuffield Health Full time

    HEAD OFFICE Customer Services Administrator **Customer Services Administrator** **London City Fitness and Wellbeing Centre | Permanent | Full Time** **Up to 26K per annum, dependent on experience** **40 Hours per week** As a Customer Services Administrator in the City of London club, you will be required to provide a professional reception managing...


  • London, Greater London, United Kingdom Rentokil Initial Full time

    About the RoleThis Customer Service Admin Apprentice role is a fantastic opportunity to join Rentokil Initial and embark on a rewarding career in customer service. As a key member of our team, you will be responsible for assisting operation teams with direct contact with residents, booking and scheduling work, handling daily reporting, and performing various...


  • London, United Kingdom CV-Library Full time

    Exciting Opportunity 🌟 Are you passionate about delivering exceptional customer service? Do you excel at providing friendly and professional support? We have a fantastic opportunity for a talented Customer Service Administrator to join our client's organisation in Southwark. 🏢 💼 Role: Customer Service Administrator 💼...