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Operations Administrator

5 months ago

Belfast, United Kingdom Radius Payment Solutions Full time

**Please note - we are unable to offer remote/hybrid working or sponsorship for this position**

**Location**: Waters Edge, Clarendon Dock, Belfast BT1 3BH

**Working Hours**: Monday to Friday, 9am - 5:30pm (37.5 hours)

**Job Purpose**

The main focus of this exciting and challenging role is to manage the Provisioning and delivery of customer orders for Fixed Line, Broadband & IP Phone Systems which is essential for the continued success of our rapidly growing Telecoms Solution.

**Your responsibilities day to day will be**
- Ensuring all orders are kept fully updated with accurate notes on our CRM system
- Accurate and timely processing of customer orders in line with our own SLAs and customer requirements
- Efficiently monitor and self-manage work flows internally and with third parties
- Liaise with carriers, networks and suppliers to ensure any delays or issues are quickly identified and resolved

**Skills needed for this role**
- The ability to prioritise tasks, with strong organisational and time management skills
- Able to adapt and succeed in a fast paced, changing environment
- Excellent attention to detail
- Strong communication skills, with the ability to communicate at all levels
- The ability to multi-task and work comfortably under pressure
- Committed team player, who is also motivated by individual tasks

**Benefits include.**
- 23 days holiday plus bank holidays (increasing with each year of service to 25 days)
- 20 weeks full pay whilst on maternity leave / 2 weeks paid paternity leave
- Company sick pay, life assurance and pension
- Excellent training and coaching as well as fantastic opportunities for ongoing development and progression
- Friendly and supportive team working environment that encourages opportunities for self-development
- Monthly dress down days for charities chosen by our employees
- .and much more

**Still curious?**

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