Complaints Administrator

6 months ago


Huddersfield, United Kingdom PAXMAN Coolers Ltd Full time

Job Title: Administrator

To assist with PAXMAN complaints and returned equipment process in compliance with applicable global medical device regulations including but not limited to ISO 13485 and MDSAP

Key duties
- Reply to and process PAXMAN complaints.
- Complete complaint incident forms.
- Assist with returning equipment from hospitals and the PAXMAN network.
- Ensure the customer’s return area is maintained including carrying out decontamination of returned items and initial review of products.
- Complete returned equipment stock transactions on the stock system.
- Liaise with UK, US and International team following complaints.
- Maintain complaint logs.
- Assist with providing data for trend reports on customer complaints for relevant departments and monthly vigilance meetings.
- Complete regulatory review for all complaints received to determine any adverse events as per the risk-based approach listed in the PAXMAN quality management system.

This person should be organised, focused and methodical, with the ability to build good relationships. Having a flexible approach to work requirements. This person should be comfortable using computer packages.

This person will also have the ability to work well within a team as well as individually and have a clear understanding of the importance of Quality Management System

Pay: £24,960.00-£25,000.00 per year

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (required)

**Experience**:

- Customer service: 2 years (required)
- Administrative experience: 2 years (preferred)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: PAXMANCA



  • Huddersfield, United Kingdom Huntsman Recruitment Ltd Full time

    We are currently recruiting for a Complaints Administrator for a prestigious client based in Huddersfield, HD8. This is a permanent role, and an excellent opportunity to join a well-established, internationally expanding company. Duties will include, but are not limited to: - Replying to and processing complaints. - Completing complaint incident forms. -...


  • Huddersfield, United Kingdom Paxman Coolers Ltd Full time

    Reply to and process PAXMAN complaints. - Complete complaint incident forms. - Assist with returning equipment from hospitals and the PAXMAN network. - Ensure the customer’s return area is maintained including carrying out decontamination of returned items and initial review of products. - Complete returned equipment stock transactions on the stock...

  • Housing Administrator

    6 months ago


    Huddersfield, United Kingdom BDS Northern Full time

    BDS are currently recruiting for an Housing Administrative Assistant based in Dalton, Huddersfield. The main purpose is to provide support to the Housing team to enable them to achieve performance improvements, accurately recording and monitoring data and reporting progress Duties include but are not limited too; To input and manage performance data base...

  • Sales Administrator

    6 months ago


    Huddersfield, United Kingdom Myers Group Full time

    An exciting opportunity has arisen for a **Sales Administrator** to work **part-time** and join our commercial team at **Johnsons Wellfield Quarry**, Crosland Hill, Huddersfield. **Johnsons Wellfield** operate an established Dimension Stone Quarry at **Crosland Hill** in **Huddersfield** which is part of the progressive family-owned **Myers...

  • Office Administrator

    6 months ago


    Huddersfield, United Kingdom Get Staff Full time

    **Office Administrator** **- Huddersfield** **- Salary £20,000 to £25,000 DOE** **Office Administrator Package Overview**: - Salary on offer £20,000 to £25,000 depending on experience - Pension - Full-Time, Permanent, Hours of Work 8.30am-5.00pm - Excellent Progression and Training Opportunities **Company Overview - Office Administrator** Our Client...


  • Huddersfield, United Kingdom Continental Sports Ltd Full time

    Responsibilities: - Input & process sales orders on our EFACS system. - Administrative support for the Sales team and company Executives - Manage small sales enquiries by providing bespoke quotations - Correctly enter and maintain data in our sales project QM - Answer calls from existing clients, suppliers and pass over new leads from prospective clients -...


  • Huddersfield, United Kingdom Myers Group Full time

    Myers Group have an exciting opportunity for a Transport & Compliance Administrator to join our team on a full-time, permanent basis. Based at our Head Office in Huddersfield, you will be working for the Yorkshire-based and family-owned Myers Group of Companies which supplies construction products and services across the region which include: - Myers...


  • Huddersfield, United Kingdom Marsh Surgery Full time

    **PLEASE ONLY APPLY IF YOU HAVE A MINIMUM THREE YEARS RECEPTION EXPERIENCE.** An Experienced NHS Surgery Full time (36 hours per week) Receptionist / Administrator required for Marsh Surgery. System One experience required / appts/ surgery admin work / QOF work admin. We are a small practice. Organisational Skills Confidence on the phone The rest can be...


  • Huddersfield, United Kingdom Macrolarge Cleaning Service Full time

    **Job Role: Cleaning Supervisor/ Administrator** Entitlement: Basic salary Work Duration: 15 - 20Hrs minimum Start Date: Immediate Start **Company Overview**: Macrolarge Facilities Management is a dynamic and innovative company dedicated to delivering exceptional facilities management services to our clients. We pride ourselves on our commitment to...

  • Customer Care

    6 months ago


    Huddersfield, United Kingdom Deluxe Beds Ltd Full time

    **Deluxe Beds **is a dynamic and well-established bed manufacturer committed to delivering exceptional customer experiences. We are currently seeking a motivated and tech-savvy individual to join our team as a **Customer Care & Tech Advisor**. This role will focus on addressing customer complaints with professionalism and efficiency while also actively...

  • Rental Administrator

    6 months ago


    Huddersfield, United Kingdom Arc Recruitment (Yorks) Ltd Full time

    I am looking for a commercially astute Administrator with strong inter-personal and communication skills with the ability to liaise effectively and confidently with all levels of staff to join my clients’ high performing Rentals team. You will be organised yet dynamic with an aptitude to complete tasks on a right first-time basis. A natural communicator...

  • Rental Administrator

    6 months ago


    Huddersfield, United Kingdom Arc Recruitment (Yorks) Ltd Full time

    I am looking for a commercially astute Administrator with strong inter-personal and communication skills with the ability to liaise effectively and confidently with all levels of staff to join my clients’ high performing Rentals team. You will be organised yet dynamic with an aptitude to complete tasks on a right first-time basis. A natural communicator...


  • Huddersfield, United Kingdom Lepton & Kirkheaton Surgeries Full time

    Due to retirement, we are now looking to recruit an enthusiastic and motivated practice operations team leader, to support the practice manager with operational activities, and drive efficiency across the practice. The team leader will manage a small administration team with three direct line reports, consisting of clinical administrators and secretaries....


  • Huddersfield, United Kingdom Lepton & Kirkheaton Surgeries Full time

    The following are the core responsibilities of the practice operations team leader. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels. The practice operations team leader is responsible for: a. Supporting the practice manager in the day-to-day operations of the practice,...


  • Huddersfield, Kirklees, United Kingdom beBee Professionals Full time £22,000 - £28,000

    beBee Professionals is seeking a Customer Experience Specialist to deliver exceptional customer service and support in Huddersfield, United Kingdom.Key Responsibilities:Provide timely and effective responses to customer inquiries.Offer accurate product and service information.Resolve customer complaints and issues efficiently.Process customer orders and...


  • Huddersfield, United Kingdom CV-Library Full time

    Engineering Service Manager Overview: An exciting opportunity has arisen for a Service Manager to join a leading Engineering company, pivotal to the ambitious growth of their service department. In this role, you will oversee a team of 20-25 Engineers and Supervisors, ensuring excellence in service delivery and operational efficiency. Your leadership will...


  • Huddersfield, Kirklees, United Kingdom Spirax-Sarco Engineering Full time

    About the RoleWe are seeking a highly skilled Automotive Quality Expert to join our dedicated team at Aflex, a leading manufacturer of engineered solutions. As part of the Spirax-Sarco Engineering plc group, we are committed to delivering exceptional quality and customer satisfaction.The successful candidate will have significant experience working as a...


  • Huddersfield, United Kingdom Phoenox Textiles Ltd Full time

    **Business description**: Phoenox Textiles Ltd are a family-owned têxtile manufacturer based in Clayton West, Huddersfield and we have been operating in this location since 1954. We have a wide range of award-winning brands and distribute worldwide. Having started with just 10 members of staff we now employ over 170 people and continue to innovate and...

  • Controller

    6 months ago


    Huddersfield, United Kingdom CoreStaff Recruitment Full time

    **Benefits**: - £34,831 Salary - £800 Attendance Bonus - £17.40 p/h Overtime Allowance - 13 Weeks Paid Annual Leave Per Year - Paid Training - Progression Opportunities - Company Pension - Life Assurance - Cycle2work Scheme - Discounted Gym Membership - Employee Assistance Programme - BP Fuel Card - Have a confident and friendly telephone manner and to...

  • Controller

    6 months ago


    Huddersfield, United Kingdom CoreStaff Recruitment Full time

    **Benefits**: - £30,740 Salary - £2,400 Shift Allowance - £800 Attendance Bonus - £17.40 p/h Overtime Allowance - 13 Weeks Paid Annual Leave Per Year - Paid Training - Progression Opportunities - Company Pension - Life Assurance - Cycle2work Scheme - Discounted Gym Membership - Employee Assistance Programme - BP Fuel Card - Have a confident and friendly...