Office Administrator
6 months ago
**Location** - All posts are based in Oldbury. The office is conveniently located within 2 mins walk from the Sandwell and Dudley train station. There is parking space available and office space is fully secured.
**Office Administrator**
Medical Expert Witness Alliance (MEWA) LLP provides cost-effective expert witness services for all Medical, Clinical, Non-Clinical and Forensic specialities with input from established independent experts.
We offer an exciting opportunity for you to join a fast-growing organisation to develop your professional experience.
**Role Description and Key responsibilities**
- To manage all incoming phone calls and transferring them to the relevant staff member
- To manage and update the case management database including opening new files and adding the new enquiries, closing files and archiving
- Liaising with solicitors, private clients and professional/ regulatory bodies to obtain all information regarding a new enquiry
- To manage all incoming and outgoing post including posting documents, depositing cheques and organising couriers etc
- To prepare reports and maintain spreadsheets related to new enquiries
- To undertake admin duties such as photocopying, scanning, filing and de-filing, shredding etc.
- To ensure cleanliness of all MEWA offices including hoovering, emptying bins etc.
- To manage the office supplies and ordering them as and when required
- To support all other staff in preparing quotes, chasing quotations, contacting experts and redacting documents, on an ad hoc basis
- To support all other staff in preparing instructions on a regular basis, including redacting documents, preparing the database and checking documents for specific information.
- To support other staff members to make room bookings, setting up urgent appointments
- To support Directors with recruitment and work placement administration
- To maintain administrative spreadsheets as required by the Office Manager
- To work alongside other staff members including assistant case coordinator, case coordinators and cover them during lunch breaks, annual leave, sick leave etc.
- Chasing invoices from solicitors and experts and supporting Accounts Assistant when required, on an ad-hoc basis
- To be able to deal with highly sensitive and confidential information
- To raise the profile of MEWA at all opportunities
- Any other appropriate and reasonable tasks in relation to the employment as agreed with your line manager.
- This list is not exhaustive, and we reserve the right to amend this as per the needs of the service/ organisation
**Essential Criteria**
- Experience of working in a busy office administrative role; preferably in the legal sector
- Experience of taking new enquiries or new orders
- Experience of managing reception or team’s/ department’s phone calls
- Experience of using database including opening and closing files
- Experience of managing post
- Experience of preparing documents
- Educated to GCSE level, with a minimum of 6 GCSE passes at grade C or above (or equivalent), including English and Maths
- Knowledge of data confidentiality
- Proficient in use of Microsoft office including Word, Excel and database management.
- Excellent communication skills, both verbal and written, with the ability to develop good working relationships with solicitors and clients.
- Ability to work under pressure and to tight deadlines
- Excellent time management skills, organisational skills and ability to prioritise workload
- Good record keeping and excellent team working skills
- Attention to detail and ability to learn
**Terms and Conditions**
- Job hours: 40 hours over a 5-day week. The usual working hours would be 9:00-17:30
- Available for ASAP start
- Salary - £23,000 per annum
- **CV outlining your relevant experience.**
- **Supporting Information to identify how you meet the essential criteria for this post**
**Interview Date
- ASAP TBC at Office in Oldbury**
**Start date
- ASAP**
**Job Types**: Full-time, Permanent
**Job Types**: Full-time, Permanent
Pay: £23,000.00 per year
**Benefits**:
- Bereavement leave
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
Schedule:
- Monday to Friday
- No weekends
Work authorisation:
- United Kingdom (required)
Work Location: In person
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