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Wedding and Events Co-ordinator

4 months ago

Evesham, United Kingdom Dumbleton Hall Full time

**Job Ref**:BES3112

**Branch**:Dumbleton Hall

**Location**:Dumbleton Hall, Evesham

**Salary/Benefits**:Competitive Salary

**Contract type**:Permanent

**Hours**:Full Time

**Shift pattern**:Monday to Friday

**Hours per week**:37.5

**Posted date**:17/02/2023

**Closing date**:19/03/2023

We currently have an amazing opportunity to join the team as Wedding and Events Co-ordinator. This position is office based from Monday to friday but may involve occasional weekends to cover Wedding Open Days or Wedding Fayres throughout the year.

**Requirements**:
The ideal person to fill this role will be experience in either the same or a similar position and will have the ability to deliver great service to our clients.

We are looking for someone who is passionate about weddings and events, and that is reliable and willing to learn as part of this growing team.

Role:
**Responsibilities**:

- To ensure that all sales enquiries are dealt with in a proactive manner, and converted to confirmed bookings
- To ensure that the Weddings database and chase system is updated, actioned daily and utilised for all live enquiries, existing clients and potential new business
- To be involved in converting business and generating sales through show rounds
- To grow and develop, existing customers through regular contact, meeting and greeting, follow up calls, etc.
- To review and update all brochures, packages, pricing and information in order for this to be up to date and readily available
- To develop with the Revenue Manager and Reservation team a year planner, therefore identifying and managing seasonal peaks and business trends. Therefore, maximising yield, and achieving rooms budget
- To ensure that a professional appearance and manner, is shown to all visitors, resulting in positive PR both internally and externally
- To communicate and share knowledge with other hotel departments, on a regular basis. Through comprehensive function and amendments sheets and function sheet meeting
- To ensure that all incoming and outgoing correspondence is dealt with correctly and efficiently
- To ensure that the weekly events sheet is produced and distributed on the agreed day of the week, and that any amendments are sent to all departments as soon as possible
- To ensure that all events and group bookings have company terms and conditions and contracts
- To maintain a close relationship with the Accounts department to ensure that there is an accurate production of bills which are then sent to clients in a timely manner
- To control costs through correct stationary stock ordering and minimising wastage, forecasting and managing workload
- Financial awareness and understanding of how the role impacts the hotel P L

Bespoke BenefitsWhat’s in it for you?

At Bespoke Hotels, our people are our biggest asset. We focus on engagement and individual development, working with natural strengths and supporting education from a commercial perspective. We create pathways so our people know the direction their careers will head.

We believe that great hospitality can only be delivered by a happy, motivated and engaged team; so this is at the heart of our culture and of our ‘Be-Attitude’ values.

We are proud to provide equal opportunities for our team members, encouraging inclusive and creative culture, providing long-term careers, supporting community and assisting in environmental matters.

At Bespoke, we ensure meaningful relationships with our colleagues, guests and third-party suppliers, positively celebrating diversity and inclusion within our teams, encouraging collaboration and creativity.

We offer competitive salaries, incentives, ample scope for personal development and discounted hotel stays for you, your family, and friends.

Being Bespoke:
Bespoke Hotels was founded in 2000 and has consistently grown to the point where we now manage over 9,500 hotel rooms, 8,000 employees and £815 million of assets.

We stand today as the UK’s Largest Independent Hotel Group, owning a number of hotels and partnering with an ever-increasing portfolio alongside this. Every agreement we have is Bespoke by name, and bespoke by nature. Our properties range from specialist golfing hotels, to award-winning spa resorts and chic city centre properties.

We pride ourselves on a diverse roster and a unique, individualised management style, with over 90 management agreements across the UK, alongside a further 30 management consultancy services, and 100 hotels with sales marketing services only.

**Covid-19 Promise**:
We continue to ensure that all of our premises continue to be a 'Safe place to work, stay and visit'. The health, safety and wellbeing of all of our employees, guests and third-party visitors is, as always, our upmost priority.

**About Us**

Dumbleton Hall Hotel is an impressive traditional Cotswold Manor House set in 19 acres of private gardens and woodland with its own lake.

Dumbleton Hall is based on the border of Gloucestershire and Worce