Caseworker

1 month ago


Norwich, United Kingdom Citizens Advice Full time

**Position**: Caseworker

**Location**: Norwich

**Closing date**: 13 May 2024

**Role details**:
Job title:
Caseworker

**Location**:
Norwich

**Salary**:
£26,225

Salary pro rata:
Yes

London allowance:
No

Hours per week:
37

13/05/2024

**Main Responsibilities**:

- Manage referrals from partner agencies primarily Carer’s Matters
- Follow AQS (Advice Quality Standards)
- Meet assigned targets
- Maintain accurate and up-to-date systems
- Conclude all cases promptly and appropriately
- Responsible for generating reports

All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.


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