Welfare Benefits Advisor

4 weeks ago

Norwich, United Kingdom Clarion Full time

£28,033 to £32,803 per annum pro rata
- Hybrid with flexible base location in the East
- 36 hours per week
- Secondment to February 2024

We are currently recruiting for a Welfare Benefits Advisor to provide a comprehensive welfare benefits advice and income maximisation service to Clarion customers.

Working within Specialist Services, in a regional integrated sustainment and welfare benefits advisory team, you will manage welfare benefit casework end to end with the aim of income maximisation and prevention of eviction.

Other key responsibilities include:
- Developing and maintaining positive relationships with internal staff across Clarion and external agencies such as Local Authorities and the Department of Work and Pensions to create an individual action plan with the objective of ensuring income maximisationand a successful sustained tenancy.
- Managing welfare benefit casework referred under the Advice and Support process by collating all necessary documentation to facilitate decision making in line with relevant policies, procedures, statutory or regulatory guidance and keep accurate, up to daterecords of actions taken to assist in case management and reporting requirements. To ensure a high quality welfare benefit advisory service is delivered to residents.
- Managing the outcomes of your cases by keeping up to date records of all activities and outcomes of each case to enable accurate monthly performance reports and case reviews to be completed with your line manager.

If you're a customer focused individual with a dedication to safeguarding residents, we want to hear from you now

**What you can expect from us**

Here at Clarion we're dedicated to rewarding hard work and commitment and providing benefits that support you and your lifestyle. As standard we offer;
- Competitive salaries that are benchmarked regularly against current market rates?
- Initial 25 Days annual leave (plus bank holiday), increasing to 30 days after 3 years' service.
- A flexible benefit scheme tailored to you, inclusive of healthcare options, dental insurance, restaurant card and cycle to work along with 1% of your salary to spend on whichever approved benefit you like
- Matched pension contributions of up to 7.5% of your salary with generous life assurance
- Flexible and agile working?for the majority of our employees.

**Other perks**
- Company Bonus Scheme
- Eye care vouchers
- Holiday trading scheme allowing you to buy and sell leave
- Free counselling and legal advice scheme for you and your family
- Interest free loans for season ticket and study leave

Our commitment to equality and diversity means that we are keen to help you maintain a healthy work-life balance, including but not limited to part-time working and job share, enhanced maternity, paternity and adoption leave, and compassionate leave.

**Closing Date: Monday 13th**Ma**rch at midnight.**

**Interviews expected to be week commencing 20th March.**

**For further details on this vacancy and to download the role profileplease visit our website or click 'apply'.?**

**Diversity and Inclusion**

We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks.

We're committed to building a strong, diverse workforce and making Clarion an inclusive place to work.

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