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Transitions Support Advisor

3 months ago


Norwich, Norfolk, United Kingdom Juventas Full time

Juventas is looking for a multi-skilled, enthusiastic and dedicated
Bank Transitions Support Advisor **to provide support, guidance and key working to young people who may have limited English language skills on arrival, helping them navigate living successfully in a new country and preparing them for the next stage of their lives.


The role


Juventas cares for looked-after children in residential and semi-independent supported accommodation so they can live a positive and meaningful life as they approach adulthood.


We're now looking for a
Bank Transitions Support Advisor **to join our team in Norwich, Norfolk, to cover ad-hoc sessions to cover staff absences and any increase in work.

Reporting to one of two Team Managers, as a Bank Transitions Support Advisor you'll be:

  • Working on a flexible basis to provide cover for staff absence and holidays to meet the needs of the young people you are supporting
  • Part of a small, dedicated, passionate and inclusive team ensuring that all young people have their needs met, their welfare promoted at all times and that they are safeguarded from harm, abuse, neglect and exploitation
  • Ensuring that all UASC are supported to attend legal appointments with regards to their immigration status
  • Acting as a keyworker to young people, ensuring that all relevant young people's records are kept up to date
  • Liaising with social workers, solicitors, the Home Office, personal advisors, GPs, education staff, voluntary agencies, parents and carers
  • Organising and support structured activities consistent with young people gaining independent living skills
  • Organising leisure activities as required in consultation with young people.
  • Responding to and record any safeguarding issues in relation to young people in line with Juventas policies
  • Ensuring a timely response to any young people's concerns
  • Participating in and contributing to regular staff meetings
  • Ensuring that young people's risk assessments are kept up to date
  • Setting high standards in respect to your own professional conduct and development

You'll have:

  • A genuine interest in the welfare of the people you support and a belief in each person's potential and strengths
  • The ability to cope with challenging situations (with support from the rest of the team) and maintain clear professional boundaries
  • The ability to plan, prioritise and organise your own workload and time
  • Empathy, adaptability and flexibility in how you offer support
  • A compassionate, trustworthy and honest attitude
  • Full UK Driving Licence and willingness to obtain business insurance
  • NVQ Level 3 in Health and Social Care (Children and Young People) or willingness to study for this after probation is passed
  • A knowledge of childcare legislation
  • A knowledge of looked after children/young people
  • An understanding of adolescent development
  • An understanding of broader childcare legislation and policy

About us
Based in Norfolk and Cambridgeshire, Juventas provides supported accommodation for vulnerable young people aged from 10 to 18. We specialise in helping unaccompanied asylum seekers, Looked After children and children with social, emotional and complex needs.

We offer a unique comprehensive package of benefits to employees and their families

This includes:

  • Perkbox employee benefits including retail, entertainment, insights, travel and other discounts
  • Employee engagement recognition rewards
  • Employee covers such as critical illness and life cover
  • Company sick pay
  • Discounted or free food
  • Life insurance
  • Onsite parking
  • Referral programme
  • Company employee engagement initiatives
  • Medicash benefits include additional perks and financial help with healthrelated costs such as: optical, dental, specialist consultations and diagnostic tests, complementary therapies, alternative therapies, prescriptions, inoculations & flu jabs, chiropody, health screening, stress support, virtual GP, gym discounts
  • Room for overtime depending on service needs