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Welfare Benefits Advisor

3 months ago

Norwich, United Kingdom Broadland Housing Full time

Welfare Benefit Advisor

Agile Hybrid Homeworking with office base in Norwich

Full time, 37 hours per week (Monday to Friday)

Starting Salary BHA B5 at £34,009 per annum, with future progression opportunities to £36,178 per annum, plus Essential Car User Allowance of £4,267 per annum

Permanent Contract

About the role

We have an exciting opportunity for a Welfare Benefit Advisor to join our team.

**Some of the main duties of the role will be**:
To carry out a needs and risk assessment with potential customers to identify their support needs.

To provide our customers with the best welfare benefits advice, maximising their income where possible, reducing arrears, and assist to improve general wellbeing.

To assist customers with benefits appeals processes, including attendance and representation at appeal and review hearings.

To carry out full financial assessment detailing income and expenditure, as well as identifying personal circumstances, in order to provide the most appropriate welfare benefits advice.

For full details on the role, please see the job description

About You

Minimum NVQ Level 3 in relevant qualification

Relevant qualification in social work, Care, Substance Misuse, Housing, or other relevant area

Experience of Housing Management/Social Care/Enforcement or Community safety

An advanced understanding of welfare benefits system.

All team members and colleagues working for Broadland will always be expected to act in a manner that is consistent with our corporate values and behaviours, as detailed in the job description.

About Us

Broadland Housing Association offers more than 5,500 quality homes across Norfolk and North Suffolk believing that everyone deserves a home that meets their needs; we offer a caring, effective and high-quality service that is fair to everyone.

**We offer staff many great benefits such as**:
Enhanced annual leave starting from 22 days, increasing each service year up to a maximum of 27 days per annum, plus a day off for your Birthday, a Volunteering Day and a Personal day

Generous contributory pension scheme

Access to an Employee Assistance Programme to support you when you need it

Health Cash Plan - claiming for things such as Eye Test and Prescriptions as well as many other wellness and money saving perks

Opportunity for an Annual Bonus

Lots of Training Opportunities

And many more - Please see our Benefits Document available on our website

**Closing date**: Midnight on Wednesday 10 April 2024