Service Advisor

4 months ago


Norwich, United Kingdom Ford & Slater Ltd Full time

**SERVICE ADVISOR**

Ford and Slater are one the UK’s largest DAF Truck dealers group with 16 locations from Norwich to Birtley in the North East, employing over 850 staff whilst remaining a family run business. We currently have a vacancy for a **Service Advisor** at our Norwich depot.

**As a Service Advisor, we can offer you**:

- A competitive salary (depending on experience)
- DAF Academy Service Advisor Training
- 30 days paid holiday (including statutory) rising to 33 with service
- Employee Of The Month Competition
- Career progression opportunities
- Employee Assistance Program
- Pension
- Death in service life insurance scheme
- Cycle to work scheme
- Free Parking

**Who are we looking for as a Service Advisor**:

- You will have previous experience working within the commercial vehicle, motor trade or an associated sector as a Service Advisor or in a similar role.
- Or have a passion for trucks and know your truck / car parts.
- A customer focused individual with excellent communication skills.
- PC Literate.
- Full UK driving licence.

**The Service Advisor role / responsibilities include (but not limited to)**:
Managing service bookings on day-to-day basis, ensuring efficient workshop loading. Complete service estimates accurately, clearly, and quickly. Keep customers up to date with costs, progress and authorisations. Prepare job cards & raise invoices.

**Working**: Alternate weeks, Monday to Friday 6am - 3pm / 9:30am - 6:30pm.

1 in 4 Saturdays 8am - Midday.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Cycle to work scheme
- Free parking
- Life insurance
- On-site parking

Schedule:

- Day shift
- Monday to Friday

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: SERVADV/NORWICH



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