New Business and Customer Service Coordinator
3 weeks ago
**JOB TITLE**: New Business and Customer Service Coordinator
**LOCATION**: Bracknell
**WAY OF WORKING**: Contract - 6 months
**THE BUSINESS**: C4S Search are proud to be partnering with a marketing leading automotive manufacturer.
**THE OPPORTUNITY**:
The role will consist of:
- Working within the departments Service Level Agreements, answering phone calls from our customers and dealers
- Building and maintaining strong Dealer relationships through clear communication making each contact with the team an enjoyable experience
- Providing an excellent level of service to our customers
- Making changes to customers’ finance agreements
- Allocating manual payments to customers’ agreements accurately
- Checking finance documentation efficiently
- Responding to correspondence from customers
**YOUR KEY SKILLS**:
- Previous experience working in a customer service environment
- Great communicator with the ability to build relationships with customers and colleagues, being compassionate and considerate
- Organisational skills, with the ability to prioritise, multitask and meet deadlines, which can come with an element of working under pressure
- Quality conscious with an eye for detail
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