Customer Service Administrator

2 weeks ago


Bracknell, United Kingdom Reed Business Support Full time

Reed are supporting a highly successful SME business based in Bracknell to recruit a permanent customer services/admin officer.

This business, that will shortly celebrate its 30th year, is the market leader in their field and have a strong culture of support and development.
- Schedule workload, ensuring all deadlines are met and staff are not overloaded.
- Carry out research when required, such as analysis of marketing ROI, etc.
- Troubleshooting freelancer queries on our messaging system.
- Assist the Operations Manager with day-to-day activities - amending deadlines, checking blogs, mailouts, invoice input

To be considered for this role, experience with scheduling would be advantageous. However this can be trained and hence an experienced administrator or customer services officer will be considered.

This is a fun and busy environment and would suit someone that can multi task and isn't phased by multiple demands.

This role also offers development opportunities and a clear path for career progression in the short to medium term.



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