Customer Service
3 days ago
**Role Purpose**:
Work within a team of customer service advisors, who are responsible for engaging with customers. Maintaining expert knowledge about company products and services to best help customers.
**General Role Description**:
- Taking inbound calls within a fast paced environment in a professional manner
- Provide exceptional customer service
- Process purchase orders accurately
- Assist with technical enquiries
- Liaise with other departments to assist in customer enquiries
**Person Specification**:
- Uses Initiative
- Confident and friendly
- Excellent organisation, verbal and written skills
- Self-Motivated
- Multitasking and time management skills
- Customer service focused
- Work well within a team
**Salary**: £23,000.00 per year
**Benefits**:
- Company pension
- Free parking
- On-site parking
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Reference ID: Customer Service Advisor
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