Customer Service Representative
2 days ago
We are seeking a motivated and customer-focused Customer Service Representative to join our team at Service Care Solutions. This role offers the opportunity to make a meaningful impact in the community by providing exceptional customer service and support.
The ideal candidate will have previous experience in a customer-facing role, particularly involving direct contact with the public. They will possess excellent communication skills, both verbal and written, with the ability to listen, empathize, and build rapport quickly.
This position requires a calm and adaptable approach to problem-solving, especially when dealing with customers in challenging situations. Proficiency in using ICT software packages for data recording and service tracking is also essential.
Key responsibilities of this role include answering calls quickly and efficiently, demonstrating empathy and professionalism. The successful candidate will work directly with individuals facing challenges related to food and fuel poverty, gathering precise information through effective questioning to assess their needs.
A salary of £12,830 per annum (inclusive of holiday pay) or £14,240 per annum (LTD umbrella P/H) is offered for this position, along with 36.25 hours of work per week, Monday to Friday from 08:45am to 17:00pm. We are committed to providing a supportive and dynamic work environment that fosters growth and development.
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Customer Service Representative
3 weeks ago
Coalville, Leicestershire, United Kingdom SF Recruitment Full timeJob Title: Full Time Commercial Customer AdvisorContract: Permanent, Full TimeThe Commercial Division at SF Recruitment is currently working with a large international client experiencing significant growth. Due to business demand, the company is seeking an experienced Commercial Customer Advisor to join their team on a full-time, permanent basis.About the...
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Logistics Courier Representative
4 weeks ago
Coalville, Leicestershire, United Kingdom Meriden Media Full timeMeriden Media is seeking a highly skilled Logistics Courier Representative to join their team. In this role, you will be responsible for carrying out daily high-volume parcel deliveries and collections in a designated area.About the RoleThis is a temp-to-perm position, depending on your performance. As a Logistics Courier Representative, you will work as...
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Customer Service Liaison Specialist
4 weeks ago
Coalville, Leicestershire, United Kingdom Amazon UK Services Ltd. Full timeAbout the RoleAmazon UK Services Ltd. is seeking a highly skilled Customer Service Liaison Specialist to join our team. This role requires exceptional communication skills, a strong ability to analyze data, and experience working with stakeholders.Job ResponsibilitiesListens closely to customers, understands their needs, and provides solutions in a timely...
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Commercial Customer Advisor
3 weeks ago
Coalville, Leicestershire, United Kingdom SF Recruitment Full timeAbout the Job:We are seeking a highly motivated and organized individual to fill the role of Full Time Sales Support Associate. The successful candidate will be responsible for supporting the sales team and providing exceptional customer service.Key Responsibilities:Support the sales team in achieving sales targets and providing excellent customer...
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Customer Success Manager
3 weeks ago
Coalville, Leicestershire, United Kingdom Amazon Full timeAs a Customer Success Manager at Amazon Freight, you will play a critical role in ensuring the smooth functioning of our European transportation network and have a direct impact on Shipper Experience. We are looking for a motivated and highly committed leader who can engage, direct and support a team to safely and efficiently create orders and transport...
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Customer Success Manager
3 weeks ago
Coalville, Leicestershire, United Kingdom ENGINEERINGUK Full timeJob OverviewWe are seeking a highly motivated and experienced Operations Lead to join our team at ENGINEERINGUK. As an Operations Lead, you will be responsible for leading a team of Operational Support Associates to deliver exceptional customer service to our enterprise customers.The ideal candidate will have experience in program or project management,...
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Coalville, Leicestershire, United Kingdom Quality Service Recruitment Full timeWe are seeking a skilled HGV Class 2 driver to join our team in Leicestershire, responsible for daily refuse collections in Coalville. This role is ideal for those with experience in operating heavy goods vehicles and a strong commitment to customer satisfaction.Key Responsibilities:To operate an HGV Class 2 vehicle safely and efficiently to collect refuse...
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Full Time Sales Support Associate
3 weeks ago
Coalville, Leicestershire, United Kingdom SF Recruitment Full timeJob Description:We are looking for a skilled and experienced Customer Service Representative to join our team. The ideal candidate will have a strong background in customer service and be able to work effectively in a fast-paced environment.Main Responsibilities:Manage customer relationships and resolve any issues that may arise.Process customer transactions...
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Service Professional
1 month ago
Coalville, Leicestershire, United Kingdom Asda Stores Ltd Full timeAbout the RoleWe are seeking a Service Professional to join our team at Asda Stores Ltd. As a Service Professional, you will be responsible for providing excellent customer service and ensuring the efficient running of our stores.Key ResponsibilitiesProviding exceptional customer service and ensuring a welcoming store environmentWorking across multiple...
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Customer Excellence Transformation Specialist
3 weeks ago
Coalville, Leicestershire, United Kingdom Amazon UK Services Ltd. Full timeAbout Amazon Freight EuropeAmazon Freight Europe is a transportation service provider that leverages the logistics network built for Amazon to deliver freight safely, on time, and at competitive costs. We offer shippers access to the same network of carriers, technology infrastructure, and tools used by Amazon to move thousands of loads daily.Biznesses of...
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Customer Care Team Member
3 weeks ago
Coalville, Leicestershire, United Kingdom Barratt Developments Full timeAre you looking for a rewarding career in customer care? We have an exciting opportunity for a Customer Care Co-ordinator to join our team at Barratt Developments.About the RoleThis is an excellent chance to work in a fast-paced environment, supporting the Head of Customer Care in managing Resident and Stakeholder issues. You will be responsible for...
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Customer Experience Transformation Manager
1 month ago
Coalville, Leicestershire, United Kingdom Amazon UK Services Ltd. Full timeAbout the RoleWe are seeking a highly motivated and customer-obsessed Customer Experience Transformation Manager to join our Amazon Freight team in Europe. This role will be responsible for designing and implementing customer-focused transformational projects aimed at driving Shipper excellence processes and enhancing Shipper/Amazon Freight expansion while...
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Transportation Services Coordinator
3 weeks ago
Coalville, Leicestershire, United Kingdom ENGINEERINGUK Full timeResponsibilitiesAs an Operations Lead, your key responsibilities will include:Directing a team of Operational Support Associates to effectively drive a best-in-class service to our customersManaging multiple Amazon Freight and internal stakeholders to ensure best outcomes for customers and the businessIdentifying and suggesting service enhancements to...
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Transportation Service Coordinator
3 weeks ago
Coalville, Leicestershire, United Kingdom Amazon Full timeAmazon Freight is a transportation service provider for external shippers that uses the logistics network we built for Amazon to deliver freight safely, on time and at competitive costs. We offer shippers access to the same network of carriers, technology infrastructure and tools that Amazon uses to move thousands of loads daily. Businesses of all sizes have...
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Operations Lead
3 weeks ago
Coalville, Leicestershire, United Kingdom ENGINEERINGUK Full timeAbout the RoleIn this role, you will be responsible for managing multiple stakeholders, including Amazon Freight and internal teams, to ensure seamless communication and collaboration.You will also be expected to identify and suggest service enhancements to continuously improve the customer offering, manage complaints and escalations, and lead small to...
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Transportation Service Coordinator
7 days ago
Coalville, Leicestershire, United Kingdom ENGINEERINGUK Full timeAbout Us:ENGINEERINGUK is a leading provider of transportation and logistics services. We are committed to delivering exceptional service to our customers, while maintaining a safe and efficient transportation network. Our team is dedicated to excellence, innovation, and customer satisfaction.Role Overview:We are seeking a highly motivated and experienced...
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Protection Services Officer
4 weeks ago
Coalville, Leicestershire, United Kingdom Samsic UK Full timeSamsic UK is a leading provider of total facilities management services, with a presence in the UK and Europe. Our company boasts 70,000 employees and an annual turnover of 2.4bn euro.We are currently seeking a skilled Protection Services Officer to join our team. As a key member of our security staff, you will be responsible for ensuring the safety and...
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Business Services Coordinator
2 weeks ago
Coalville, Leicestershire, United Kingdom Leicestershire County Council Full timeWe are seeking a Business Services Coordinator to join our team in the Emergency & GDPR Hub. As an Administration Assistant, you will be responsible for providing an efficient, effective, and comprehensive business support service across all of Adults & Communities.You will support the Hub Manager in delivering the work of a specialist Hub, developing your...
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Service Colleague
3 weeks ago
Coalville, Leicestershire, United Kingdom Asda Stores Ltd Full timeJob OverviewAs a Service Colleague at Asda Stores Ltd, you will play a vital role in ensuring the efficient running of our stores. You will work across various departments to deliver exceptional customer service and contribute to the success of our retail operations.About the RoleWe are seeking a motivated and enthusiastic individual to join our team as a...
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Self-Employed Courier Service Provider
3 weeks ago
Coalville, Leicestershire, United Kingdom Casterton Full timeWe are seeking a self-motivated and experienced Self-Employed Courier Service Provider to join our logistics service provider. In this role, you will be responsible for loading vans with pre-sorted packages and delivering them to customers across the region.**Job Requirements:**Loading vans with pre-sorted packages.Delivering packages to customers within...