Helpdesk Operative

2 weeks ago


London, United Kingdom Great Ormond Street Hospital NHS Foundation Trust Full time

The post-holder will join the team that is responsible for the day-to-day operation and administration of the Space & Place Estates and Facilities Helpdesk. The post holder will be able to work effectively in a fast-paced environment and possess excellent communication, emotional resilience, and customer service skills to communicate with a wide variety of staff groups across the Trust. A strong level of personal resilience and a 'can do' attitude are critical elements to the role and the successful applicant will embrace, embody and promote our GOSH values at all times.

The post-holder will also be required to:

- Work within the Space & Place Team, carrying out their duties effectively and efficiently in accordance with service requirements.
- Develop good relationships with the other Trust teams including clinical and non-clinical colleagues.
- Follow Health, Safety and Quality procedures within the course of the role and ensure that the Space & Place Helpdesk Team are always preforming their duties within the correct guidelines.
- Successfully undertake the training requirements specific to this role.


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