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Medical Billing Administrator

5 months ago

Horsham, United Kingdom Trust Health Limited Full time

Trust Health provides outsourced medical billing services to doctors in private practice, and due to expansion we are looking for an enthusiastic and process orientated individual to join our team based in the centre of Horsham.

As a company we are passionate about customer service and we are proud that we stand head and shoulders above our competitors for the exceptional standards of our work.

**Characteristics we look for**

1) You’re driven and passionate about everything you do and are excited to contribute to our team.

2) You're a team player and radiate positive vibes. Energy is contagious, so we want to make sure we have the right people on board who radiate energy.

3) You love a challenge and are happy to get stuck in. The word "I can't" is non-existent in your vocabulary.

4) Your passion is everything.

**What really matters**

1) Your attitude. People can learn if they have the right attitude, even without relevant experience. We don’t base our decisions on how you did at school or whether you went to university, but instead we are looking for someone with the right attitude.

2) Your willingness to learn. We look for people who are happy to get stuck in and are hungry to grow.

3) You're in it for the long haul and this isn’t a stepping stone job for you. People are everything to us and we are looking for those who want to stay and grow with us to help us achieve our mission. Loyalty and integrity mean a lot to us.

4) You’re not afraid of hard work. You need to have an “I’ll do whatever it takes” mindset to get the tasks at hand done.

**Main Duties and Responsibilities**

The role of Private Practice Administrator encompasses contact with patients, hospital consultants and insurance companies and requires someone who excels in putting customers first, with great attention to detail. An overview of the functions of this role include:

- Producing invoices and reminders (includes electronic-billing) using dedicated medical billing software
- Allocating payments
- Chasing unpaid invoices
- Balancing cash books
- Answering queries from patients professionally, promptly and sensitively
- Liaising with medical insurers promptly and efficiently
- Liaising with hospital consultants and secretaries
- Taking card payments over phone

**Skills and Abilities**
- Accurate
- Methodical and systematic
- Tenacious
- High degree of attention to detail
- Excellent communication skills, both written and verbal
- Act with integrity and honesty at all times and demonstrate trustworthiness and discretion when handling confidential information
- Proficient in Excel, Word and Outlook

**The package includes**:

- 24 days holiday plus bank holidays
- Flexible working hours - option to work 4 day week
- Company pension scheme
- Cycle to Work Scheme
- Casual clothing
- Company events
- Bonus scheme

**Please ensure you complete the online Attention to Detail assessment which will take less than 10 minutes. Any applicants who do not complete this will be declined.**

**Salary**: £24,000.00-£25,500.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Flexitime

Schedule:

- Flexitime
- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Work Location: In person

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