Sales Administrator

3 weeks ago


Horsham, United Kingdom Get Staffed Online Recruitment Full time
Renewal Sales Administrator Job Description

We are seeking a highly motivated and detail-oriented Renewal Sales Administrator to join our team. As a Renewal Sales Administrator, you will be responsible for preparing accurate customer quotes, handling administrative processes, and following up on licence renewals.

Key Responsibilities:

  • Preparing and sending accurate quotations to customers.
  • Ensuring Zoho CRM is accurately updated with all sales activities, including quotations.
  • Keeping Xero updated with order acknowledgements, invoices, purchase orders, and bills.
  • Following up on overdue invoices via phone and email to ensure timely payment.
  • Staying updated on US Dollar exchange rates to ensure quotations are correctly priced.
  • Monitoring contract renewal dates, proactively reaching out to customers throughout the renewal process, and following up with customers who haven't responded.
  • Analysing renewal data to increase renewal rates and boost recurring business.
  • Reaching out to customers who choose not to renew, collecting feedback, and collaborating with team members to address any issues.
  • Upgrading editions and cross-selling products during renewal discussions.
  • Following up on renewal quotes and processing renewal orders efficiently.
  • Contacting potential and existing customers to offer their services.
  • Handling both telephone and email enquiries, escalating issues to other team members when necessary.
  • Completing various administrative tasks, such as filling out New Supplier forms.

Requirements:

  • Great communication skills and the ability to build relationships with customers.
  • Detail-oriented and confident working with numbers.
  • Proactive and positive attitude with a love for learning and growth.
  • Experience in sales administration.
  • A proven track record of working towards both team and individual targets.
  • Strong attention to detail.
  • Excellent numerical skills.
  • Proficiency in both spoken and written English.
  • Self-motivation with a proactive, enthusiastic, and positive attitude.
  • Outstanding time management and organisational skills.

Benefits:

  • Competitive salary package aligned with the candidate's qualifications, experience, and the market value of the role.
  • 'On target' yearly bonus.
  • Friendly and flexible working environment.
  • 23 days of annual leave, plus public holidays.
  • Your birthday off each year.
  • Permanent, full-time position, Monday - Friday from 9:00am - 5:00pm, excluding public holidays.

Requirements:

  • UK residents and hold a UK/EU passport or an applicable visa.

About Us:

We are a leading recruitment agency, Get Staffed Online Recruitment, and we are committed to finding the best candidates for our clients. We believe in creating a happy, relaxed atmosphere, so work feels like a place you want to be, not have to be.

Why Choose Us:

We offer a competitive salary package, a friendly and flexible working environment, and a range of benefits that will make you feel valued and supported. If you are a motivated and detail-oriented individual who is looking for a new challenge, we would love to hear from you.


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