Customer Service Apprentice
6 months ago
**Customer Service Apprentice**
**Duties**
- Answering customer queries over the telephone in a calm and friendly manner
- Taking payments over the phone and creating invoices for both online and phone sales
- Create shipping labels for mainland UK & overseas orders
- Liaise with shipping companies for live delivery updates
- Manage the online sales store and provide pricing & delivery information
- Direct requests and unresolved issues to the designated resource
**You will need**
- Excellent Time Management
- Good Microsoft Office skills
- Excellent communication Skills.
- The Ability to work as part of a team
- Willingness to learn
- Excellent Time Keeping
- Good organisation
- Minimum 4 A*-C 9-4 GCSEs or equivalent
**Job Types**: Full-time, Permanent
Schedule:
- Monday to Friday
Work authorisation:
- United Kingdom (required)
Work Location: In person
Reference ID: SAP-4663-10
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