Operations & Customer Service Advisor Apprentice

7 months ago


London, United Kingdom starting off Full time

My client is an established but expanding courier business based in south-east London with an additional six offices in the Midlands and Southeast.

They are currently looking for an Operations and Customer Service Advisor Apprentice to join their busy logistics team.

They pride themselves on offering a high level of customer service with a positive attitude towards their work and are now actively looking for a motivated, eager individual to join them as a Business Administration Apprentice.

This is an exciting opportunity for a graduate or someone who is looking to go into the transport industry.

**The Role**
- Answering customer calls, liaising with service partners for queries in an efficient and timely manner.
- Ensuring the delivery of a quality customer experience on each communication.
- Communicating with suppliers to give our customer relevant updates and information.
- Understanding the customer's needs and requirements and adapting an appropriate approach accordingly.
- Booking on jobs.
- Assisting customers with the company website.
- Liaising with drivers.
- Giving support to the Manager and sales staff as needed.
- Be proactive under pressure, show initiative in finding solutions for customers**.**
- Keep a positive outlook in a role that can be challenging, maintaining a friendly telephone manner, and most of all enjoy what you do.
- Assisting with warehouse/fulfilment pick and pack orders.

A UK Driver’s licence would be an advantage.

**Job Types**: Full-time, Apprenticeship

**Salary**: £16,000.00-£20,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person


  • Customer Success Coach

    7 months ago


    London, United Kingdom Culture Amp Full time

    **Join us on our mission to make a better world of work.** Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and...


  • London, United Kingdom Culture Amp Full time

    **Join us on our mission to make a better world of work.** Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and...


  • London, United Kingdom Starting Off Full time

    My client is an established but expanding courier business based in south-east London with an additional six offices in the Midlands and Southeast. They are currently looking for an Operations and Customer Service Advisor Apprentice to join their busy logistics team. They pride themselves on offering a high level of customer service with a positive...


  • London, United Kingdom Chain Supply Management & Logistics Full time

    CSM Limited is an established but expanding courier business based in south-east London with an additional six offices in the Midlands and South East. We are currently looking for an Operations and Customer Service Advisor to join our busy logistics team. We pride ourselves on offering a high level of customer service with a positive attitude towards our...

  • Senior People Advisor

    20 hours ago


    London, United Kingdom Culture Amp Full time

    **Join us on our mission to make a better world of work.** Culture Amp revolutionizes how over 25 million employees across 6,000 companies create a better world of work. As the global platform leader for employee experience, Culture Amp empowers companies of all sizes and industries to transform employee engagement, develop high performing teams, and retain...


  • London, United Kingdom Raytheon Professional Services Full time

    As an Apprentice Service Advisor you will provide essential support and customer service to your customers both internal and external to your Dealership. This role would be ideal for anyone who has a passion for Honda, its products and wants a career in a fast paced, customer focussed environment. Training will be provided in the Dealership and at the Honda...


  • London, United Kingdom Culture Amp Full time

    **Join us on our mission to make a better world of work.** Culture Amp revolutionizes how over 25 million employees across 6,000 companies create a better world of work. As the global platform leader for employee experience, Culture Amp empowers companies of all sizes and industries to transform employee engagement, develop high performing teams, and retain...


  • London, United Kingdom Culture Amp Full time

    **Join us on our mission to make a better world of work.** Culture Amp revolutionizes how over 25 million employees across 6,000 companies create a better world of work. As the global platform leader for employee experience, Culture Amp empowers companies of all sizes and industries to transform employee engagement, develop high performing teams, and retain...


  • London, Greater London, United Kingdom EE Full time

    Apprentice Customer Service Advisor - Award-winning SchemeWe are seeking a talented individual to join our customer service team as an apprentice. This is a fantastic opportunity for someone looking to launch their career in a dynamic and award-winning company.The successful candidate will be responsible for providing exceptional customer service, resolving...


  • London, United Kingdom Culture Amp Full time

    **Join us on our mission to make a better world of work.** Culture Amp revolutionizes how over 25 million employees across 6,000 companies create a better world of work. As the global platform leader for employee experience, Culture Amp empowers companies of all sizes and industries to transform employee engagement, develop high performing teams, and retain...


  • London, United Kingdom BMW Group Academy Full time

    **BMW/MINI Aftersales Service Advisor Apprentice - Park Royal** We are currently recruiting for an Aftersales Service Advisor Apprentice for **Park Royal**. The successful applicant will have the opportunity to work with one of the world’s most prestigious and technologically advanced car manufacturers. **Job description** We are currently recruiting...


  • London, United Kingdom Switch Advisor Ltd Full time

    Join Our Team as a Top Customer Service Representative! Are you an ambitious, driven, and highly competitive team player with a passion for delivering exceptional customer service? We are seeking top talents like you to become an integral part of our customer-centric team and set new standards for excellence. **About Us**: At Switch Advisor, we are...


  • London, United Kingdom Switch Advisor Ltd Full time

    Join Our Team as a Top Customer Service Representative! Are you an ambitious, driven, and highly competitive team player with a passion for delivering exceptional customer service? We are seeking top talents like you to become an integral part of our customer-centric team and set new standards for excellence. **About Us**: At Switch Advisor, we are...

  • Smb Account Executive

    7 months ago


    London, United Kingdom Culture Amp Full time

    **Join us on our mission to make a better world of work.** Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and...


  • London, United Kingdom B&Q Full time

    **About the role** **Customer Advisor **Part time - 24 hours per week** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £12.21 per hour** **B&Q Holloway Road** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to...


  • London, Greater London, United Kingdom EE Full time

    Apprentice Customer Service AdvisorThis is a permanent full-time opportunity to develop your skills and knowledge in customer service while working towards an NVQ qualification.Salary and BenefitsThe salary for this role is £20,280 per year, which equates to an hourly rate of £10.We offer a range of benefits, including huge discounts on EE and BT products,...


  • London, Greater London, United Kingdom Hondaapprenticeships Full time

    Job Role OverviewThis role is ideal for individuals passionate about Honda and its products, seeking a career in a fast-paced, customer-focused environment.As an apprentice parts advisor, you will provide essential support and customer service to both internal and external customers of the dealership.


  • London, Greater London, United Kingdom Online Mortgage Advisor Full time

    We are recruiting for an Expert Mortgage Advisor to join our team at Online Mortgage Advisor. As an advisor, you will be responsible for providing high-quality advice to clients on various types of mortgages and protection products.You will need to have a minimum of 2 years of mortgage advisory experience and be fully CeMap qualified. We are looking for...


  • London, United Kingdom BMW Group Academy Full time

    **BMW/MINI Aftersales Parts Advisor Apprentice - Park Lane Battersea BMW** We are currently recruiting for an Aftersales Parts Advisor Apprentice for **Park Lane Battersea BMW**. The successful applicant will have the opportunity to work with one of the world’s most prestigious and technologically advanced car manufacturers. **Job description** We are...


  • London, United Kingdom ITP Full time

    The Opportunity Our client is recruiting for an Apprentice Customer Service Representative Apprentice to join their team in London, SW1P The Level 3 Customer Service Specialist Apprenticeship programme that we are offering, will allow you to kick-start your career in an industry that is constantly evolving, dynamic and transformational. The steps you take...