Emergency Response Officer

6 months ago

London, United Kingdom Wilson James Full time

**Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety, efficiency, and customer satisfaction. Joining Wilson James offers the excitement of working with diverse, vibrant clients, making for a dynamic and engaging workplace.**

We are looking for an Emergency Response Officer to join our team based at one of our clients operating as part of a global team who strive to always lead by example, based out of a technologically advanced control room.

As an Emergency Response Officer, you will provide first line response to all providing a systematic emergency response to unexpected or dangerous occurrences, with the aim to mitigate the impact of these events on both people and the environment. You will then investigate the possible cause and effect on all building alarms, providing concise reports and engage in effective solutions.

**What do you get from us**:

- **The Role** - Full time, 42 hours per week, 4 on 4 off, days and nights
- **Pay**: £13.99 per hour
- **Lifestyle Benefits** - Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme.
- **Learning & Development** - we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses.
- **Health and Wellbeing** - Life assurance scheme, access to mental health support specialists

**A typical day in the life as an Emergency Response Officer**
- Possess good observational skills to undertake regular internal and external patrols of the facility, highlighting security risks, safety hazards and issues relating to building health
- Have the ability and experience to provide a systematic emergency response
- Delivery management / monitoring
- To collate detailed information for reports as and when necessary

**What are we looking for?**
We are looking for people who are passionate about helping others and keeping those around you both safe and secure.
- SIA Licence
- Experience in a security environment is beneficial but not essential, we are willing to put the time and resource into someone who may be recently licensed to give you the first step you might need.
- Hard work and excitement for your job, we love to see people enjoying their role
- A positive attitude with experience in a customer service role.

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