Assisted Technology Emergency Response Officer

3 months ago

London, United Kingdom iWork Recruitment Limited Full time

Contract to start on 02-04-24 until 23-06-24 with a possible extension.

**Job Purpose**

Install, maintain and provide an emergency response service to Assisted Technology service users.

This is an emergency alarm service where various equipment has been installed in elderly and vulnerable clients home and this is activated in the event of an emergency.

The Assisted Technology Emergency Response Officers will administer referrals and carry out home assessments and installations ensuring residents are at the heart of everything we do.

Assisted Technology Emergency Response Officers will be required to work flexibly among all areas of work of the Assisted Technology Team.

Build strong working relationships with colleagues, Adult Social Care, service referrers and health practitioners in order to gain their full involvement in all stages of service delivery using strong interpersonal skills in order to negotiate and influence priorities and also to resolve conflicts where necessary.

Work in a consultative manner with multiple stakeholder groups, internal and external to the organisation.

This role will also be integral to the delivery of the Resident Experience Programme and its objectives.

**Principal accountabilities**

Create and maintain a high performance culture with a focus on quality and strengths based approach conversations throughout the promotion of the Assisted Technology triage approach.

Work productively and collaboratively with other Assisted Technology Team colleagues to ensure that performance is optimised and meets the needs of the local people, families and communities.

Attend, fully partake and contribute to meetings relating to operational delivery of the Assisted Technology Team.

Providing advice and guidance on the range of services and processes delivered by the Assisted Technology Team.

RQ1233881-03-24

**Salary**: £20.59-£26.96 per hour

Work Location: In person

Reference ID: RQ1233881-03-24

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