Current jobs related to Careline Response Officer - London - Plastexe limited

  • Careline Business Support Officer

    6 months ago

    London, United Kingdom Veesupportservices Ltd Full time

    **Job Profile Information: Careline Business Support Officer** **This supplementary information for _Careline Business Support Officer _is for guidance and must be used in conjunction with the Job Capsule for Job Level 3 Zone 1** **Camden Way Category 3** **It is for use during recruitment, setting objectives as part of the performance management process...

  • Duty Careline Officer- West London

    6 months ago

    London, United Kingdom Pertemps Network Group Full time

    **Duty Careline Officer - West London - £24.85**: - KW-458**£24 - £25 Per Hour** - Full Time**Contract** **London, Greater London** **Job Description**: **Duty Careline Officer - West London - £24.85** We are looking for Duty Careline officers to join a busy team picking up emergency calls from vulnerable people within the community. - You will...

  • Careline Advisor

    6 months ago

    London, United Kingdom Danon Full time

    **Main Purpose of Role** As a **Careline Advisor**, you will be responsible for delivering excellent customer care and support to Danone consumers across all contact channels. You will be the first point of contact for the consumers of the entire range of Danone products, and will handle queries and consumer complaints in relation to these products and...

  • Telecare Documentation Specialist

    2 weeks ago

    London, Greater London, United Kingdom Appello Careline Limited. Full time

    About the RoleWe are seeking an experienced Technical Author/Writer to join our team at Appello Careline Limited. As a Telecare Documentation Specialist, you will be responsible for creating high-quality, user-friendly technical documentation for our telecare products.

  • Finnish-speaking Careline Advisor

    3 months ago

    London, United Kingdom Team Jobs Full time

    We are seeking a Finnish-speaking Careline Advisor to join our clients team, providing outstanding customer care and support. As the first point of contact for consumers, you will handle queries and product-related complaints across multiple channels. Your role is crucial in ensuring customers receive the high standard of care they expect, while following...

  • Business Support Officer

    6 months ago

    London, United Kingdom WAGGY DAYS LIMITED Full time

    To provide an administrative resource and business support role for Careline and to support the work of the Careline Service and Management Team. To provide a high standard of customer care and to present a positive image of the service at all times and to signpost service users to other appropriate services as appropriate. Example outcomes or objectives...

  • Response Officer

    5 months ago

    London, United Kingdom Securitas Full time

    Join our dynamic team at **Securitas **where your skills and leadership will be instrumental in ensuring the safety and security of our client in **London. **As a key player in our organization, you will not only bring your wealth of experience in **Security Officer **services but also contribute to the overall efficiency and effectiveness of our security...

  • Tactical Response Officer

    6 months ago

    London, United Kingdom Mitie Full time

    **£15.79 per hour** **40 hours a week** **Must be flexible as job requires to travel to Co Op Stores in Ilford, Barking, Dagenham, Romford and the surrounding areas.** **Mitie has a great opportunity for a Retail Tactical Response Officer to join the Total Security Management Team. (EXTENSIVE TRAVEL WILL BE REQUIRED WITHIN A SET REGION, IF REQUIRED TO...

  • Crisis Response Officer

    6 months ago

    London, United Kingdom British Red Cross Full time

    **Crisis Response Officer** **Location: UK Flexible Location** **Contract type: Permanent** **Hours: 35 hours per week** **Salary: £28,000 per annum** *** **Could you help us act in response when crisis strikes?** We have a fantastic opportunity for a solution-focused person with project management experience to join us at the British Red Cross. The Crisis...

  • Response Officer

    5 months ago

    London, United Kingdom Securitas Full time

    **Securitas **is recruiting a **Response **Officer **to provide support to the **Visitor Services **and Security department at the National Gallery site. Your primary responsibility will be to ensure the safety and protection of the artwork, the building, and its occupants. You will be committed to providing a high degree of security, in a front-of-house...

  • Emergency Response Officer

    6 months ago

    London, United Kingdom Wilson James Full time

    **Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety,...

  • Emergency Response Officer

    6 months ago

    London, United Kingdom Wilson James Full time

    Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety,...

  • Emergency Response Officer

    6 months ago

    London, United Kingdom Wilson James Full time

    Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety,...

  • Telecare Response Officer

    2 days ago

    London, Greater London, United Kingdom Daniel Owen Ltd Full time

    About Our ServiceWe provide a 24/7 alarm monitoring and response service to vulnerable individuals in South East London. As a Telecare Support Response Officer, you will play a critical role in ensuring their safety and well-being.Key Features:24-hour alarm monitoring and response serviceQuick response times to emergency callsTrained staff available to...

  • Emergency Response Officer

    5 months ago

    London, United Kingdom Wilson James Full time

    Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety,...

  • Alarm Response Officer

    5 months ago

    London, United Kingdom Wilson James Full time

    **Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety,...

  • Cash Office Responsible

    6 months ago

    London, United Kingdom H&M Full time

    As a Cash Office Responsible, your main responsibility is the shop floor and office administration. You train, inform, and support the store team to ensure they are knowledgeable and competent in stock, cash, banking, and all other H&M procedures. You also ensure we always meet the expectations of our customers and colleagues. **Key responsibilities**: -...

  • First Response Officer

    5 months ago

    North London, United Kingdom Colbern Limited Full time

    621012-9079-23212 20.8 First Response Officer Enfield Contract £16.01 per hour PAYE Our client is looking for an experienced First Response Officer. Provide high quality and comprehensive support to the service user to empower them to plan, work towards and achieve their outcomes. Working effectively individually and as part of a team, to achieve service...

  • Response Officer

    5 months ago

    London, United Kingdom Ayotte's Recruitment and Training Academy Full time

    We are looking for a skilled and dedicated On-Site Security Response Team Member to join our team. As an On-Site Security Response Team Member, you will be responsible for ensuring the safety and security of the premises and responding to any security incidents that may occur. **Requirements**: - Must have a valid SIA DS license. - Good communication...

  • Emergency Response Officer

    6 months ago

    London, United Kingdom Wilson James Full time

    **Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety,...

Careline Response Officer

6 months ago

London, United Kingdom Plastexe limited Full time

Role Purpose:
To provide high quality effective monitoring and response to assistive technology and social alarm customers who are elderly, disabled and/or otherwise vulnerable people in the community.

To answer calls generated on the assistive care platform

To provide routine and emergency support on a 24/7 basis ensuring we deliver a service that promotes the dignity and well being of customers.

To demonstrate a positive attitude, knowledge and skills to install all levels of technology and telecare sensors

To maintain an interest and up-to-date knowledge of new technologies on the market and to contribute to further development of the service offer.

Example outcomes or objectives that this role will deliver:
To respond to calls from customers in accordance, with agreed call handling procedures/ TSA Code of Practice, assessing the risk in the nature of the call, prioritising the level of urgency, and to visit as necessary.

To decide on the most appropriate course of action to resolve the immediate crisis, ensuring that our customer is aware of the expected outcomes.

To provide emergency assistance, first aid, personal care and safer transfer and assisting techniques to customers as required, liaising as necessary with emergency services, health and social care professionals, families and other agencies

To be responsible for the appropriate use of keys to all properties with consistent regard to security procedures and customer safety, including data protection in respect of alarm codes

.Technical Knowledge and Experience:
Hold a full clean UK driving licence

Good practical knowledge and skills of electrical, computer hardware/software, telecoms and assistive technology.

Ability to problem solve and give technical support

Excellent communication skills both (verbal and written)

Proven excellent customer service experience

Ability to work to set deadlines, and manage time with mínimal supervision

Able to use a range of information technology within service delivery.

Good organisational skills, be able to prioritise work as appropriate and under pressure Be willing to undertake any training appropriate to roleAbility to demonstrate and install alarm equipment/ Telecare triggers and explain their use and operation to existing and potential users.

Ability to participate in review process with customers and to work jointly with other professionals to ensure users needs are met and enhance quality of life.

Ability to keep detailed electronic records and notes including regular updating of Data Base

Willing to undertake lone working as required

Proven ability to respond appropriately and effectively to emergency situations including manual handling as required and provide all aspects of personal care in an emergency.

**Job Types**: Full-time, Temp to perm
Contract length: 6 months

**Salary**: From £20.50 per hour

**Experience**:

- Administrative experience: 6 years (required)
- Customer service: 6 years (required)
- social care: 5 years (required)
- electrical, computer hardware: 3 years (required)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

Reference ID: RQ990904