Customer Service Co-ordinator

3 weeks ago


Worcester, United Kingdom Jark PLC Full time

My Client based in the Droitwich area is looking to recruit a Customer Service Administrator on a permanent basis.
You would be working as part of the Transport team with 3/4 colleagues to provide first class customer service to purely commercial client base so you must come from a similar role where you are representing the company to the highest standards possible.
The main responsibilities for this role include
- Scheduling Work for company vehicles
- Managing service delivery
- Rescheduling collections when required
You will have the following experience
- Ideally experience in a transport/logistics environment
- experience of liaising with customers on a daily basis
- ability to process large volumes of customer information
- Strong attention to detail and ability to work in a time sensitive manner
- A good geographical knowledge of the Midlands
- Strong IT Skills especially Excel and Word
- You must enjoy working as part of a small team, possess a can-do attitude and be able to work under pressure at certain times.
The working hours are Mon-Fri 0830-1700 and the salary on offer is up to £24,000 and because of its location your own transport is essential.
**Keywords:
**Customer Service, Administration, Excel, Word, Reports, transport, logistics



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