Customer Services Co-ordinator

1 week ago


Worcester, Worcestershire, United Kingdom Worcester City Council Full time
Job Introduction

Worcester City Council

Customer Services Co-Ordinator Bereavement Services


Worcester City Council's Bereavement Services team are looking for a professional, empathetic and conscientious individual to join the successful team at Worcester Crematorium.

This role is office based but will be working on a rota that covers chapel and attending duties.


Bereavement Services within Worcester City Council manages one crematorium and two cemeteries either side of the River Severn, managing on average 1500 cremations and over 400 burial interments each year.

The service has recently acquired green flag status for one of its Cemeteries and has achieved Gold status for both Burial and Cremation standards through the Institute of Cemetery and Crematorium Management.

We are working hard alongside local establishments such Worcestershire Environmental Group and the Worcestershire Wildlife Trust to increase its biodiversity across both cemeteries that we manage.


Full training will be provided and experience within this area is not necessary, we want the right person with the right attitude who will help deliver the best possible service to the people of Worcester and beyond.

Closing Date: 18th June 2024

Interview date: 2nd July 2024

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