Customer Services Co-ordinator
3 weeks ago
Worcester City Council
Customer Services Co-Ordinator Bereavement Services
Worcester City Council's Bereavement Services team are looking for a professional, empathetic and conscientious individual to join the successful team at Worcester Crematorium. This role is office based but will be working on a rota that covers chapel and attending duties.
Bereavement Services within Worcester City Council manages one crematorium and two cemeteries either side of the River Severn, managing on average 1500 cremations and over 400 burial interments each year. The service has recently acquired green flag status for one of its Cemeteries and has achieved Gold status for both Burial and Cremation standards through the Institute of Cemetery and Crematorium Management. We are working hard alongside local establishments such Worcestershire Environmental Group and the Worcestershire Wildlife Trust to increase its biodiversity across both cemeteries that we manage.
The successful candidates' duties will include but are not limited to, the day to day running of the office, answering all telephone, email and reception enquiries. Carrying out all relevant administrative checks of upcoming funeral services. Liaising with the services stakeholders such as funeral directors, stonemasons, ministers, and medical professionals. Assisting line managers with on going project work that will help shape the future of the service. Managing the day to chapel duties, checking all music and tribute requirements with funeral directors and ministers for services, maintaining a clean, tidy chapel and front of house areas. Attending full burial services, cremated remains interments and family appointments that require a calm and sensitive approach being able to answer queries and put families' minds at ease at a deeply emotional time in their lives.
The successful candidate should be open to working in partnership with other departments ensuring the wider council are working towards their overall responsibilities and targets. You should be proactive in your own personal training and development and organized in your approach towards work.
Full training will be provided and experience within this area is not necessary, we want the right person with the right attitude who will help deliver the best possible service to the people of Worcester and beyond.
We welcome applications from all sections of the community. We would like to help you shine during this process. If you need any assistance with applying please contact the Recruitment team on We can assist with alternative formats for your application or offer a MS Teams interview for example.
For further information about the role, please contact the Bereavement Services Supervisor, at
Closing Date: 18th June 2024
Interview date: 2nd July 2024
-
Customer Services Co-ordinator
2 weeks ago
Worcester, Worcestershire, United Kingdom Worcester City Council Full timeWorcester City Council Customer Services Co-Ordinator Bereavement Services Worcester City Council's Bereavement Services team are looking for a professional, empathetic and conscientious individual to join the successful team at Worcester Crematorium. This role is office based but will be working on a rota that covers chapel and attending duties. Bereavement...
-
Customer Services Co-ordinator
2 weeks ago
Worcester, Worcestershire, United Kingdom Worcester City Council Full timeWorcester City Council Customer Services Co-Ordinator Bereavement Services Worcester City Council's Bereavement Services team are looking for a professional, empathetic and conscientious individual to join the successful team at Worcester Crematorium. This role is office based but will be working on a rota that covers chapel and attending duties. Bereavement...
-
Placement Co-ordinator x2
3 weeks ago
Worcester, Worcestershire, United Kingdom University of Worcester Full timeThe University of Worcester offers a range of healthcare programmes including medicine, nursing, midwifery, therapy, and many other programmes. We work in collaboration with NHS trusts, GP practices, and private sector placement areas across the region. This is an exciting opportunity to join our Placement Support Team – Nursing, Midwifery, and Allied...
-
Placement Co-ordinator x2
2 weeks ago
Worcester, Worcestershire, United Kingdom University of Worcester Full timeThe University of Worcester offers a range of healthcare programmes including medicine, nursing, midwifery, therapy, and many other programmes. We work in collaboration with NHS trusts, GP practices, and private sector placement areas across the region. This is an exciting opportunity to join our Placement Support Team – Nursing, Midwifery, and Allied...
-
Customer Service Admin
2 weeks ago
Worcester, Worcestershire, United Kingdom Kelly Services (UK) Ltd Full timeAre you an experienced Customer Service Admin? Are you looking for career progression? Are you a natural people person? The this could be the role for youDue to continued business growth, our client in the Worcester area is looking for an experienced Customer Service Admin to join their fun and vibrant teamBenefits:Salary - 23,000 to 26,000 per annumHours of...
-
Customer Service Admin
3 weeks ago
Worcester, Worcestershire, United Kingdom Kelly Services (UK) Ltd Full timeAre you an experienced Customer Service Admin? Are you looking for career progression? Are you a natural people person? The this could be the role for youDue to continued business growth, our client in the Worcester area is looking for an experienced Customer Service Admin to join their fun and vibrant teamBenefits:Salary - 23,000 to 26,000 per annumHours of...
-
Customer Service Administrator
1 month ago
Worcester, Worcestershire, United Kingdom Plum Personnel Full timeCustomer Service AdministratorMon - Thurs half hour lunch)Friday RedditchSalary 23,646 This is a fabulous opportunity to join a very successful family run business that supplies goods nationally. We are seeking a Customer focused and commercially minded individual, to be the key point of contact for their Clients. You will be handling enquiries, providing...
-
Customer Service Administrator
2 weeks ago
Worcester, Worcestershire, United Kingdom Plum Personnel Full timeCustomer Service AdministratorMon - Thurs half hour lunch)Friday RedditchSalary 23,646 This is a fabulous opportunity to join a very successful family run business that supplies goods nationally. We are seeking a Customer focused and commercially minded individual, to be the key point of contact for their Clients. You will be handling enquiries, providing...
-
Customer Service Assistant
2 weeks ago
Worcester, Worcestershire, United Kingdom Tenpin Ltd Full timeCustomer Service Assistant - WorcesterCome join our fantastic team.We love to entertain It's in our DNA... and it's not just about bowling. We have lots more to offer from Houdini's Escape Rooms, to Karaoke rooms, 4D Laser Arena, Soft Play to Arcade Machines and Pool Tables. We also have fully licensed bars including cocktails, and of course our fabulous...
-
Customer Service Assistant
3 weeks ago
Worcester, Worcestershire, United Kingdom Tenpin Ltd Full timeCustomer Service Assistant - WorcesterCome join our fantastic team.We love to entertain It's in our DNA... and it's not just about bowling. We have lots more to offer from Houdini's Escape Rooms, to Karaoke rooms, 4D Laser Arena, Soft Play to Arcade Machines and Pool Tables. We also have fully licensed bars including cocktails, and of course our fabulous...
-
Customer Service Assistant
2 weeks ago
Worcester, Worcestershire, United Kingdom Chartwells - Universities Full timeWe're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service within a university campus for our Universities sector on a full time basis. You'll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a company that takes pride in its people.As a...
-
Customer Service Assistant
3 weeks ago
Worcester, Worcestershire, United Kingdom Chartwells - Universities Full timeWe're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service within a university campus for our Universities sector on a full time basis. You'll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a company that takes pride in its people.As a...
-
Customer Service Assistant
5 days ago
Worcester, Worcestershire, United Kingdom Asda Express Full timeCustomer Service Assistant - Worcester, WorcestershireRole: Retail AssistantLocation: Great Witley, WR6 6HUHours: Part-Time Hours Available / PermanentHourly Rate: £11.44Bonus Scheme: Quarterly Bonus IncentiveCompany: Asda ExpressWe are looking for friendly and dedicated Retail Assistant who can provide outstanding customer service to join our welcoming...
-
Service & Safety Customer Assistant - Worcester
4 weeks ago
Worcester, Worcestershire, United Kingdom Marks and Spencer Full timeSummaryService and Safety AssistantAll the detailsWork Pattern: Tuesday Thursday Friday Saturday Key Accountabilities and MeasuresClearly identified to provide customers with a visible presence at the beginning of their shopping journey Confidently welcome customers to the store with a smile and by making eye contact, and use a range of greeting techniques...
-
Service & Safety Customer Assistant - Worcester
4 weeks ago
Worcester, Worcestershire, United Kingdom MARKS&SPENCER Full timeWork Pattern:SUNDAY MONDAY TUESDAY WEDNESDAY Key Accountabilities and MeasuresClearly identified to provide customers with a visible presence at the beginning of their shopping journey Confidently welcome customers to the store with a smile and by making eye contact, and use a range of greeting techniques known to deter theft from the store Flexible and...
-
Service & Safety Customer Assistant - Worcester
4 weeks ago
Worcester, Worcestershire, United Kingdom MARKS&SPENCER Full timeWork Pattern:Wednesday Thursday Friday Saturday Key Accountabilities and MeasuresClearly identified to provide customers with a visible presence at the beginning of their shopping journey Confidently welcome customers to the store with a smile and by making eye contact, and use a range of greeting techniques known to deter theft from the store Flexible and...
-
Service & Safety Customer Assistant - Worcester
4 weeks ago
Worcester, Worcestershire, United Kingdom MARKS&SPENCER Full timeWork Pattern:Tuesday Thursday Friday Saturday Key Accountabilities and MeasuresClearly identified to provide customers with a visible presence at the beginning of their shopping journey Confidently welcome customers to the store with a smile and by making eye contact, and use a range of greeting techniques known to deter theft from the store Flexible and...
-
Teacher of Sport Full-time and Part-time
3 weeks ago
Worcester, Worcestershire, United Kingdom Worcester Sixth Form College Full timeA well-qualified, innovative and motivated, full-time teacher is required to join the successful Sport Department from 27th August 2024. For a suitable candidate, there may also be an opportunity to co-ordinate sports academy provision. We are also interested in applications from candidates interested in a part-time opportunity.Applications for both posts...
-
Teacher of Sport Full-time and Part-time
2 weeks ago
Worcester, Worcestershire, United Kingdom Worcester Sixth Form College Full timeA well-qualified, innovative and motivated, full-time teacher is required to join the successful Sport Department from 27th August 2024. For a suitable candidate, there may also be an opportunity to co-ordinate sports academy provision. We are also interested in applications from candidates interested in a part-time opportunity.Applications for both posts...
-
Customer Assistant
2 weeks ago
Worcester, Worcestershire, United Kingdom Marks and Spencer Full timeAll the detailsThe work pattern for this vacancy is: Wk1M 04:30-12:30W 04:30-12:30Th 04:30-12:30Sat 04:30-12:30Wk2S 07:00-15:00M 04:30-12:30T 04:30-12:30Th 04:30-12:30 Due to the working hours within this vacancy all applicants must be over the age of 18years Purpose To deliver a great shopping experience for our customers, we are looking for colleagues...
