Customer Service Co-ordinator

2 weeks ago


Hereford and Worcester, United Kingdom Pertemps Network Group Full time

**Job Description**:
Job Title: Customer Service Co-Ordinator

**Job Type**: Permanent, Full Time

**Salary**: £21-23,000
Location: Bromsgrove (must drive to location)
Job Description for Customer Service Co-Ordinator:

Key Duties and Responsibilities:

- Being first point of contact for all our engineers.- Scheduling all the jobs that come in from our clients.- Ensuring all engineers are booked for works in advance.- Ensuring the engineers are booked to the most suitable jobs.- Communicating with other helpdesk members to ensure clients are happy.- Raising PO's/WO's to our subcontractors.- Any other helpdesk duties that the Helpdesk Manager requires.Skills and Attributes required:

- Strong communication skills.- Excellent attention to detail.- Ability to prioritize accordingly.- Strong administration and customer service skills.- Experience of PPM Management is an advantage but not essential.This role is full time 8:30am-5pm Monday - Friday with a 30 minute break (40 hours per week). Holidays are 21 days plus 8 bank holidays per year.
If you feel you have the relevant skills and attributes for this position please



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