Customer Service Coordinator
7 months ago
**PLUS 2K ANNUAL BONUS**
**The role**:
You will be providing a professional, efficient and proactive service, reflecting the brand values. You will be receiving inbound calls from customers wishing to renew their warranties in line with the principle of treating customers fairly. You will be utilising your skills to ensure that customers are provided with all relevant information relation to services and products. You will have strong administration skills and excellent attention to detail to ensure in house and client systems are maintained and updated. You will be handling a high volume of in and outbound calls quickly and efficiently.
**Hours**: 35 hours per week, Monday to Friday 8am - 4pm / 9am - 5pm / 10am - 6pm. These rotate each week.
Plus 1 in 3 Saturdays you will be required to work9am - 1pm with one half day in the week.
**Skills**:
- Educated to GCSE standard or equivalent, including English and Maths
- Good working knowledge of MS Word & Excel
- Able to communicate confidently with clients, customers and suppliers
- Basic understanding of FCA
- Flexible / adaptable and able to work under pressure
**Benefits**:
- Fantastic, modern working environment
- Competitive Annual Leave
- Company Contributory Pension Scheme
- Performance Bonus
- Health Care Plan
- Life Assurance
- Discounts on services / products
- Employee Assistance & Wellbeing Scheme
**Job Types**: Full-time, Permanent
**Salary**: £24,000.00 per year
**Benefits**:
- Company pension
Schedule:
- Day shift
Supplemental pay types:
- Bonus scheme
- Quarterly bonus
Work Location: In person
-
Customer Service Coordinator
7 days ago
Croydon, United Kingdom Excel Recruitment Full timeAn international examining body is looking to recruit a Customer Service Coordinator, to provide a high standard of administrative support to customers engaging with qualifications in performing arts, while also contributing to the operational delivery ofanother range of assessments. **Key Responsibilities for the Customer Service Coordinator position**: -...
-
Customer Service Operations Coordinator
3 weeks ago
Croydon, Greater London, United Kingdom Randstad Delivery (GBS) Full timeCustomer Service Operations CoordinatorWe are looking for a skilled and organized professional to join our team as a Customer Service Operations Coordinator.About the Role:Coordinate and manage customer service operations to ensure exceptional customer experience.Analyze and resolve complex customer complaints and concerns.Responsibilities:Manage and...
-
Customer Service Coordinator
3 weeks ago
Croydon, Greater London, United Kingdom This is an IT support group Full timeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Coordinator in Croydon Libraries.About the RoleThe successful candidate will be responsible for delivering excellent customer service, working closely with colleagues across 9 libraries and community venues. They will be passionate about serving Croydon's...
-
Customer Service Coordinator
3 days ago
Croydon, United Kingdom Office Angels Full time**Customer Service Coordinator** **Croydon** **Full Time - Permanent** **Salary: £24,000** **Monday to Friday, 09:00AM to 17:00PM** **Start date: ASAP!** **Overview**: **Who you are**: We're looking for a multitasking "learn-it-all" personality who can help us with everything from building out processes to helping our drivers. We're open for you to...
-
Office Services Coordinator
3 days ago
Croydon, Greater London, United Kingdom Service Care Solutions Ltd Full timeAbout UsAt Service Care Solutions Ltd, we provide expert facilities management services to our clients. We are currently seeking an Office Services Coordinator to join our team.The successful candidate will have a proven track record in facilities management, with experience in coordinating service requests and ensuring compliance with regulatory...
-
Customer Service Coordinator
6 days ago
Croydon, United Kingdom Altitude-Recruitment Limited Full timeBased in Croydon, offering hybrid working after 3 months training, this permanent role is to provide an efficient, professional response to requests for medical assistance, and to coordinate all aspects of this assistance. Working a 35 hours per week, shifts will cover 24 hours and can start as early as 7:00 am. A night shift is from 9pm to 7am. Shift...
-
Customer Service Coordinator
7 days ago
Croydon, United Kingdom Allianz Partners Full time**Customer Assistance Coordinator - Medical - Temp Staff** We are looking to recruit several temporary staff to cover peak activity. This is an Ideal opportunity for those looking for a short-term temporary role, wanting to gain more experience. **The role**:To be the first point of contact for customers calling regarding medical assistance. Communicate...
-
Customer Solutions Coordinator
20 hours ago
Croydon, United Kingdom Reed Property & Construction Full timeIf you're looking for a job where you can really make a difference and deliver exceptional customer service, we want to hear from you! We're looking for two compassionate and friendly Customer Solutions Coordinators to join our team.Customer Service Coordinator * Job Type: Full-time - 3 month contract (likely to be extended) * Hybrid working: 1 day in the...
-
Customer Solutions Coordinator
1 week ago
Croydon, United Kingdom 4Social Work and Public Sector Staffing Full time**Customer Solutions Coordinator - Croydon (Temp Vacancy)** **Umbrella Pay Rate**:£15.66ph** **Full-Time (37 hours)** **Job Purpose**: This role will be responsible for coordinating Complaints or Member Enquiries or Housing Ombudsman cases from start to finish. You will look for opportunities to resolve dissatisfaction where possible in line with Clarion...
-
Customer Service Representative
7 days ago
Croydon, United Kingdom TribePost Full time**Benefits**: - Competitive Salary - On-site Parking - Contributory Pension Scheme - 33 Days holidays (including bank holidays) Unitrunk Ltd is one of the UK’s leading manufacturers of steel cable management systems with distribution centres throughout the UK. We are currently looking to recruit a Customer Service Rep to join the team at our new depot in...
-
Service Delivery Coordinator
2 months ago
Croydon, Greater London, United Kingdom Mears Group Full timeJob Title: Service Delivery CoordinatorAbout the Role:We are seeking an experienced Service Delivery Coordinator to join our team in Croydon. As a key member of our operations team, you will be responsible for scheduling and coordinating the delivery of services across various locations.Schedule work orders through in-house appointment systemsPrevious...
-
Service Coordinator
3 weeks ago
South Croydon, United Kingdom CV-Library Full timeService Coordinator Wanted! 🌟🌟🌟 Are you passionate about making a difference in the Public Sector? Do you have excellent administration and customer service skills? If so, we have an exciting opportunity for you to join our client's team as a Service Coordinator! 📍 Location: Croydon, CR0 1EA ⌛ Contract Length: 8...
-
Service Coordinator
2 weeks ago
South Croydon, United Kingdom Adecco Remote Work Freelance Full timeService Coordinator Wanted! Are you passionate about making a difference in the Public Sector? Do you have excellent administration and customer service skills? If so, we have an exciting opportunity for you to join our client's team as a Service Coordinator! Location: Croydon, CR0 1EA⌛ Contract Length: 8 months (Possibility of Extension) Industry:...
-
Customer Service Centre Manager
4 weeks ago
Croydon, Greater London, United Kingdom Rentokil Initial plc Full timeAbout the Role:The Service Team Leader will be responsible for managing a team of up to 10 Service Drivers across a geographical area within the branch.The ideal candidate will have experience in managing a team and providing excellent customer service. They will be able to work collaboratively with other Team Leaders to plan and coordinate the Service...
-
Customer Service Specialist
3 weeks ago
Croydon, Greater London, United Kingdom Path Recruitment Ltd Full timePath Recruitment Ltd is seeking a Customer Service Specialist to join our team in South East London. This exciting role offers a competitive salary of £35,000 per annum, plus bonuses and benefits.Job Overview:The Customer Service Specialist will be responsible for managing the hire desk, ensuring seamless customer service and efficient order processing....
-
Customer Service Professional
3 weeks ago
Croydon, Greater London, United Kingdom SLS Recruitment Full timeJob Description:We are a Customer Service Professional looking for an ambitious individual to join our team in Croydon. As a Customer Service Professional, you will be responsible for providing exceptional customer service and driving sales growth in a fun and dynamic environment with a great team.You will have the opportunity to build a new career in sales...
-
Customer Solutions Coordinator
4 days ago
Croydon, United Kingdom Page Personnel Public Sector & Not for profit Full timeThis role will be responsible for coordinating Complaints or Member Enquiries or Housing Ombudsman cases from start to finish. You will look for opportunities to resolve dissatisfaction where possible in line with complaints policy and procedures. **Client Details** A leading and expanding Housing Association. **Description** Key Accountabilities -...
-
Vehicle Service Coordinator
3 days ago
Croydon, Greater London, United Kingdom Theo Full timeJob Profile:The Senior Automotive Advisor position at Theo in Watford entails building trust with customers, providing first-class service, and promoting additional services to enhance the customer experience. As a key member of the team, you will work closely with colleagues to ensure seamless communication and efficient task management.Main Duties:Your...
-
Customer Solutions Coordinators
4 days ago
Croydon, United Kingdom Clarion Housing Group Full timeSalary: £29,445 to £34,500 per annum Hours: 36 per week Contract Type: 1 year Secondments/Fixed Term Contracts If you’re looking for a job where you can really make a difference, and deliver exceptional customer service we want to hear from you! We’re looking for four compassionate and friendly Customer Solutions Coordinators to join the team based...
-
Project Coordinator
7 months ago
Croydon, United Kingdom Service Care Full timeA Local Authority based Client in South London is currently recruiting for a Project Coordinator / PM Support Assistant to join team as soon as possible. The propose of the role is to assist a team of two programme managers in their transport renewal projects. **Responsibilities**: - Assistant the programme managers with Day to Day tasks such as...