Customer Service Coordinator

2 days ago


Croydon, Greater London, United Kingdom This is an IT support group Full time

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Coordinator in Croydon Libraries.

About the Role

The successful candidate will be responsible for delivering excellent customer service, working closely with colleagues across 9 libraries and community venues. They will be passionate about serving Croydon's diverse communities and providing support to customers of all ages.

To excel in this role, you will need:

  • Excellent communication skills and ability to build strong relationships with customers and colleagues
  • Able to demonstrate an ability to supervise staff and work collaboratively as part of a team
  • A good understanding of library services and resources, with enthusiasm for learning and development
  • Flexible approach to working hours and locations, with willingness to travel to different sites

We offer a competitive salary of £28,000 per annum, plus opportunities for career growth and professional development.



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