German Speaking Customer Service Coordinator

4 weeks ago


Ellesmere Port, United Kingdom Hays Specialist Recruitment Limited Full time

German Speaking Customer Service Coordinator | Ellesmere Port | £25k
**Your new company**
A global, market leading manufacturer are seeking 2 x German Speaking Customer Service Coordinators to join their busy Customer Service team on a permanent basis.
**Your new role**
You will be responsible for supporting an existing customer service base before, during, and after their purchase. You will own and manage all inbound and outbound reactive customer channels, and will be responsible for the following:

- Develop and build relationships with your allocated customer accounts
- Act as the first point of contact for resolving customer queries and complaints
- Record and process quotes and orders, including customs and specialist documents
- Keep CRM information accurate and up-to-date

**What you'll need to succeed**
- Experience in a customer service focused role, ideally within manufacturing although not essential
- Communication skills, both written and verbal
- Attention to detail
- Professional German communication skills

**What you'll get in return**
This is a fantastic opportunity to join a global manufacturing business on a permanent, full-time basis. You will be paid an annual salary of up to £25,000 per annum depending on experience. You will be entitled to 33 days holiday including bank holidays. Therewill be opportunity for training and development, and career progression within the role. There is also free on-site parking, and good transport links to site.
**What you need to do now



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