Inpatient Booking Co-ordinator

1 month ago


Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full time

The role of the Inpatient Booking Coordinator is to ensure Inpatient booking is carried out in line with Trust Access Policy in full cooperation with the Clinical Admin Lead (CAL) and the Care Group Management Team; ensuring best practice is maintained at all times.

The post-holder will be responsible for all additions, removals, amendments and validation of the Ophthalmology waiting lists.

The main duties of this job description are explained. However, these will continue to evolve to meet corporate objectives and NHS targets.

We can offer you a rewarding career in a supportive working environment. We have extensive educational links to help you realise your full potential and develop skills to provide outstanding healthcare to the local community.

Weekly monitoring of patients with ‘late’, ‘no’ or 'unconfirmed' TCI.

Same day cancellations - Ensuring patients are re-booked within 28 days of cancellations or within RTT breach date (whichever is sooner).

Ensuring Pathway ID’s are attached to all inpatient episodes through pathway validation of all additions to the waiting list via Radar.

Ensure that all theatre lists are booked to full capacity.

Planning patient pathways that require treatment prior to surgery.

Royal Cornwall Hospitals NHS Trust is the biggest provider of healthcare services in Cornwall and the Isles of Scilly. Our three main sites are Royal Cornwall Hospital Truro, St Michael’s Hospital Hayle and West Cornwall Hospital Penzance, our staff and services are available across the region.

The Trust employs 5,000+ staff, has a budget of £380 million and 750 beds. We work with health and social care organisations -including NHS Kernow and NHS England
- to ensure local healthcare needs are met. We provide acute medical, surgical and specialist services to around 500,000- which can increase significantly during busy holiday periods.

The Trust has teaching hospitals status as part of the University of Exeter Medical School. Keeping at the forefront of medical advances, we continually develop clinical services and are committed to maximising the range of specialist care offered locally.

Enjoy an outstanding quality of life in a place that offers surfing beaches and fishing harbours to beautiful countryside and historic towns. With clean air, plenty of opportunities for outdoor activities and excellent schools, colleges and universities (including adult education) it is the ideal place for families and for you to develop your own career.

Sustainability is integral to the Trust achieving the NHS Net Zero target. All staff are therefore actively encouraged and supported to implement new ways of working within their field of expertise.

Comprehensive knowledge and practical experience of hospital and IT systems including MS Office, all modules of PAS, Galaxy Theatre system and RADAR along with advanced keyboard skills.

Ability to formulate and implement solutions to areas of concern with regard to waiting list accuracy and/or compliance with NHS targets.

Experience of waiting list management and understanding local and national targets.

Ability to organise and prioritise own workload to meet all relevant deadlines.

Ability to deal with verbally abusive and distressing situations.

For full details, please see the attached job description.



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