1st Line Support

4 weeks ago


Cambridgeshire, United Kingdom The One Group Full time

**1st Line Support (6 Month Contract)**
**£14-£16 + Holiday pay and pension**
**St Ives**

We are partnering with a tech/engineering organisation on the outskirts of St Ives who are looking to add a 1st Line Support Analyst to their growing IT Team on a 6-month temporary contract. There is potential for this to be extended or go permanent, howeverno guarantees can be made at this stage.

Working with the internal IT team, this is a great opportunity to increase your skillset further Satisfaction to the end user is important, so excellent personable skills are required

**The Role**:

- Work through tickets, escalating when appropriate
- Provide excellent 1st line IT Support
- Windows 10, Active Directory, O365, Teams, networking
- Hardware and software installs
- PC and Laptop builds

**What we are looking for?**
- 2 + years experience in an IT Support role
- Windows 7-10 support
- Comfortable with Active Directory Admin
- Personable, proactive and logical
- Keen to learn
- Excellent communications skills
- Within a commutable distance of St Ives (Cambridgeshire)

Ideally you would be available immediately, or on a 1-2 week notice period as a maximum.

For more information and a full job description, please contact Andy Clarke at The One Group for more information.


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