Administrator and Receptionist

5 months ago


Romford, United Kingdom Change Grow Live Full time

Overview:
**Change Grow Live** are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.

Our core values are

We have an exciting opportunity for an
**Adminstrotor/Recpetionist** to join our
**Havering Service**.

**Where**: Romford, Havering

**When**: ASAP

**Hours**: 37.5 per week

**Salary**: £26,393.77 - £30,316.74 plus Outer London Weighting (£2,080.07)

**Responsibilities**:
**About the role**:

- To be the first point of contact within the service at recption, ensuring telephone calls, letters and visits from service users, outside agencies and CGL staff are dealt with promptly and courteously and messages are passed to the appropriate people
- To develop and maintain general and client filing systems within the project.
- Input client information onto internal reporting systems accurately and efficiently, to support local and national reporting requirements
- Ensure data entry is up to date and error free, carrying out regular quality assurance, Health and Safty checks
- Ensure that administration, record-keeping and communication within the project are maintained
- To undertake prescription administration duties as required

**About you**:

- Knowledge of general office procedures
- IT literacy including proficiency in Microsoft Office software, including word processing and data entry
- Experience of working in a customer service environment
- The ability to respond to appropriate requests for assistance, maintaining confidentiality whenever necessary
- Good interpersonal skills and a willingness to work flexibly as part of a team
- Good organisational and time management skills
- The ability to prioritise and work under pressure

**What we will give to you**:

- 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days”
- Flexible working arrangements
- Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
- Contributory pension scheme
- A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.
- A friendly and supportive team
- Training, career development & progression opportunities

**_ Please read attached Job Description for a more detailed out line of responsibilities and Person Specifications_**

If this sounds like you and you would like to begin your journey with
**Change Grow Live,** then we would love to talk to you.



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