Nursing Home Administrator

7 months ago

Romford, United Kingdom Abbcross Nursing Home Full time

**JOB DESCRIPTION**
**Name**:
**Job Title: Administrator Line Manager: Registered Manager**

**Location: Date**:
**Company Mission statement and values**

Mission Statement: Havering Care Homes Ltd aims to create a dynamic brand, that is synonymous with high quality compassionate care, in a homely environment where families can flourish.

Values: Havering Care homes is seeking to develop a workforce that is committed to the highest quality care, through competent, compassionate staff that are willing to try innovative solution to improve the wellbeing of our residents.

**Purpose of Position**

To act as ‘front of house’ being the first point of contact for visitors and telephone enquiries; fostering a professional and caring image of the home and dealing with all administrative functions to support the
Manager (and deputy manager where applicable) in the smooth running of the home. To ensure all administrative duties associated with the home are carried out in an effective, efficient and timely manner.

**Principal Responsibilities**
- Be responsible for the day to day running of the office.
- To be effective in written and verbal communication both within the home and with external sources.
- Open and distribute post on a daily basis and deal with external post where appropriate.
- Attend to all correspondence and reports, and all other typing, using word processing and spreadsheet packages as appropriate.
- To be responsible for all clerical duties including photocopying, filing and ordering of stationery.
- Answer the telephone in a business-like and professional manner.
- Act as a receptionist, meeting and welcoming visitors to the home.
- Use every endeavour to promote the home with Social Services, the CCG and members of the public in all day to day dealings.
- To ensure that all manual and computerised records are maintained and are legible and accurate and to include staff attendance and absence records.
- Keep petty cash records maintained on cool care and receipts to then be sent to Accounts within expected timeframe.
- To record and account for residents’ personal allowances where necessary.
- To ensure any communal services such as Hairdressing / Chiropody are billed to service users in a timely manner and service users’ personal allowance top ups are requested to the financial representatives to maintain floats in house.
- To implement any systems and collate any information as requested by the management team.
- To collect/deliver items from/to the GP surgery/pharmacy if required.
- Book agency/bank staff as directed by the manager.
- Place advertisements for job vacancies as director by the manager.
- Place orders with suppliers as directed by the manager.
- To ensure the monthly purchase ledger invoices are sent in a timely manner to accounts, ensuring all invoices have been authorised by the home manager / home administrator prior to submitting.
- Ensure records are maintained in house for expenditure within the home where required.
- To attend all staff meetings and staff supervision sessions as and when required.
- To ensure that attendance to both mandatory and required training courses is met.
- To take every opportunity to improve your skills and knowledge both by self-development and by participating in training events organised both inside the home and by outside sources.
- To comply with all job-related policies, procedures, regulations and rules ensuring the health, safety and welfare of the service users and colleagues.
- Ensure adherence to the company’s equal opportunities policies. Racial, sexual or any other

harassment or bullying will not be tolerated.
- It is the responsibility of every member of staff to ensure compliance with health and safety at work legislation.
- Ensure Cool Care System information is maintained and up to date.
- Training matrix is completed and up to date on a monthly basis and sent to the MD on 1st of each month.
- Ensure all staff meet the safe and effective recruitment requirements.
- Ensure all staff files are maintained and kept up to date.
- Ensure all Staff DBS checks are completed every 3years.
- Review weekly timesheets.
- Submit payroll notification and overtime sheets.
- Please note that this is not an exhaustive list and therefore you may be asked to carry out any reasonable task that may be assigned to the post.

**Job Type**: Part-time

**Salary**: £11.50 per hour

**Benefits**:

- Bereavement leave
- Company pension
- Discounted or free food
- Free parking
- On-site parking

Schedule:

- Day shift
- Monday to Friday
- No weekends

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work authorisation:

- United Kingdom (required)

Ability to Commute:

- Romford (required)

Work Location: In person

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