Removals Move Co-ordinator/all Rounder

2 weeks ago


Sheffield, United Kingdom Clockwork Removals & Storage Ltd Full time

As the Move Manager, you will require excellent organisational skills, with the ability to prioritise workloads with good attention to detail. A proactive and self-motivated individual with the ability to identify opportunities to upsell services. Good communication and IT skills are essential.

This is a full-time, office-based position, Monday - Friday.

**Key Responsibilities**:

- Provide written quotations to clients.
- Manage clients through the moving process to completion. This includes booking logístical requirements with the Operations Team, providing crew notes ahead of the move, preparing and executing both written and verbal communication to both client and internal team.
- Booking of third-party services required for the move.
- Invoicing clients for services provided and monitoring feedback.
- Manage clients on-going move requirements including repeat business, storage requirements general questions.
- Follow company guidelines and processes utilising in house data base system - Moveware.
- Maintain and manage storage files including associated administration.

**Other responsibilities**:

- Responding to incoming queries.
- Managing moves from store including producing final statement of accounts and obtaining payment.
- Support Sales team with appointment making where required.
- Work closely with the Sales team/Surveyors providing support with following up quotations.

**Benefits**:

- 20 days holiday pro rata + Bank Holidays
- Workplace Pension

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

**Salary**: £22,000.00-£24,500.00 per year

**Benefits**:

- Company pension

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Commission pay

Ability to commute/relocate:

- Sheffield: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Driving: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: S4 7QX


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