Customer Care Co-ordinator

2 weeks ago


Sheffield, United Kingdom Ford Windows Ltd Full time

Ford Windows Limited are recruiting a Customer Care Coordinator to work within our fast-paced installations department.

Salary will be between £18,525.00 and £22,050.00 plus bonus, dependant on skillset and experience. The hours required are 37.5 per week, Monday to Thursday 8am-4.30pm and Friday 8am - 1.30pm.

The role is full time, permanent and available immediately with the head office based in Sheffield.

**Role Details**:

- Book and schedule jobs in for completion within acceptable timeframes and feasibility. Ensure chargeable works are correctly logged for invoicing by the accounts team.
- Process paperwork submissions from the installation teams and engineers.
- Request further information from installation teams and engineers if clarification is required to escalate or progress any outstanding works.
- Review and determine works required with accuracy and thoroughness, ensuring works are correctly logged for action.
- Check all paperwork from previous working day is submitted and logged, action chase ups where required.
- Answer phone calls when required, provide updates and able to interrogate system to provide updates to customers who are requesting information.
- Capable of achieving daily targets as set by management.

Ford Windows was founded in 1976 and maintains successful partnerships with the UK’s major housebuilders earning the company a reputation as one of the industry’s leading manufacturer and installers of UPVC windows and Doors.

Interviews will be held within upcoming weeks.

**Strictly no agencies**

**Job Types**: Full-time, Permanent

**Salary**: £18,525.00-£22,050.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Sheffield: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

- Do you have any previous experience in a similar role, or is this something your are willing / interested to learn or seeking new opportunities?

Work Location: One location

Reference ID: Site & Customer Care Co-ordinator



  • Sheffield, United Kingdom Sheffield Health & Social Care NHS Foundation Trust Full time

    A key requirement of the job is to help the Senior PA & Admin Manager organise workload within the Clinical Directorate Support Team and co-ordinate activities to ensure that an efficient service is provided. The post holder will be expected to monitor and assess workload amongst the team, including being able to identify and step-in to fill gaps, to ensure...


  • Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full time

    Along with the other Service Co-ordinators, the post holder will co-ordinate administrative services within Neurology and support and assist the clinical service teams in the delivery of performance metrics. Other duties will be to support the improvement of processes and procedures to ensure that we are delivering the best possible care to patients and a...


  • Sheffield, United Kingdom MicroAire Full time

    Ccpi Europe Limited Come join a team where People make the difference! As a part of Marmon Holdings, Inc., a highly decentralized organization, we rely heavily on people with the aptitude, attitude, and entrepreneurial spirit to drive our success, and we're committed to attracting and retaining top talent. The Marketing Co-ordinator will support the...

  • Sales Co-ordinator

    7 days ago


    Sheffield, United Kingdom Elevation Recruitment Group Full time

    Junior Sales Support Co-ordinator / Customer Service Full Time £22000 Hybrid working (2 office days one week, 3 office days the following) Elevation Recruitment Group is excited to be recruiting a Junior Sales Support Co-ordinator for a large manufacturing company in North Sheffield. Within this role you will be responsible for coordinating and supporting...


  • Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full time

    Cardiothoracic Theatres has an exciting opportunity for an equipment co-ordinator. The successful applicant will be expected to fulfil a dual role within cardiothoracic theatres. The role will entail a combination of the clinical responsibilities of a Band 6 ODP / Nurse within cardiothoracic theatres along with the co-ordination of equipment throughout our...

  • Event Co-ordinator

    7 days ago


    Sheffield, United Kingdom Glu Recruit Full time

    Ref: 285 **Role**:Event Co-ordinator **Salary**:£21,000-£23,000 D.O.E **Location**:Sheffield **Hours**: Monday to Friday between 8:30-6:00 (flexible working). Occasional overnight stays, weekends and late nights is a requirement, overtime is paid. Our client is looking for an Events Co-ordinator to join a multi-disciplined events agency that...

  • Testing Co-ordinator

    Found in: Talent UK 2A C2 - 7 days ago


    Sheffield, United Kingdom Independent Forgings and Alloys Full time

    Job Title: Testing Co-ordinatorLocation: Hillsborough, SheffieldWorking Pattern: Monday to Friday 08:15 to 16:30 with a 45 minute breakSalary: CompetitiveContract Type: PermanentAre you looking for a fresh new challenge? Do you have an interest in Manufacturing, metals and certifications? Is progression one of your career goals? Due to internal moves we have...

  • Event Co-ordinator

    2 weeks ago


    Sheffield, United Kingdom Glu Recruit LTD Full time

    Ref: 285 **Role**:Event Co-ordinator **Salary**:£21,000-£23,000 D.O.E **Location**:Sheffield **Hours**: Monday to Friday between 8:30-6:00 (flexible working). Occasional overnight stays, weekends and late nights is a requirement, overtime is paid. Our client is looking for an Events Co-ordinator to join a multi-disciplined events agency that...


  • Sheffield, United Kingdom Forged Solutions Group Full time

    Supply Chain Planning Co-Ordinator Meadowhall Mon to Fri 37 Hours per Week Job Summary Co-ordination and monitoring of the Operational Production Dock Plan set by Supply Chain, working cross functionally across relevant departments to ensure cadence and adherence to the plan and to maintain MRP data to reflect the performance Key Objectives of the...


  • Sheffield, United Kingdom Glu Recruit LTD Full time

    **Role**:Service Support Co-Ordinator **Salary**:£10.50 per hour **Location**: Sheffield **Hours**: Monday-Friday **The Role**: - Provide excellent customer service by responding and dealing with service requests from customers - To plan engineer workload & route planning - Maintain stock levels within the parts and service department and record...


  • Sheffield, United Kingdom Glu Recruit LTD Full time

    Role: Service Support Co-Ordinator **Salary**: £10.50-£11.50 per hour Location: Sheffield Hours: Monday-Friday The Role: - Provide excellent customer service by responding and dealing with service requests from customers - To plan engineer workload & route planning - Maintain stock levels within the parts and service department and record accurately...


  • Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full time

    The Radiotherapy Department is based within a dedicated oncology hospital providing both chemotherapy and radiotherapy. The team consists of therapy radiographers, clinical support and clerical staff. They all work closely with the physics department and medical staff to provide seamless care to our users. Are you looking for a new challenge? A vacancy has...


  • Sheffield, United Kingdom Glu Recruit LTD Full time

    **Role**: Service Support Co-Ordinator **Salary**:£10.50-£11.50 per hour **Location**:Sheffield **Hours**:Monday-Friday **Duration of assignment**: Temporary-Permanent **The Role**: - Provide excellent customer service by responding and dealing with service requests from customers - To plan engineer workload & route planning - Maintain stock levels...


  • Sheffield, United Kingdom University of Sheffield Full time

    Are you interested in working for a world top 100 University? Do you want to support students and help them decide if Sheffield is right for them? We are looking to recruit an enthusiastic Communications Co-ordinator on a fixed term contract within a team leading on prospective student recruitment communications across the University. You will hold a first...


  • Sheffield, United Kingdom Glu Recruit Full time

    **Role**: Service Support Co-Ordinator **Salary**:£10.50-£11.50 per hour **Location**:Sheffield **Hours**:Monday-Friday **Duration of assignment**: Temporary-Permanent **The Role**: - Provide excellent customer service by responding and dealing with service requests from customers - To plan engineer workload & route planning - Maintain stock levels...

  • Radiotherapy Booking Co-ordinator

    Found in: Talent UK C2 - 5 days ago


    Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full time

    Job summary The Radiotherapy Department is based within a dedicated oncology hospital providing both chemotherapy and radiotherapy. The team consists of therapy radiographers, clinical support and clerical staff. They all work closely with the physics department and medical staff to provide seamless care to our users. Are you looking for a new...


  • Sheffield, United Kingdom Sheffield Children's NHS Foundation Trust Full time

    An exciting opportunity has arisen for a Band 5 Youth Liaison and Engagement Co-ordinator to join the Healthcare Transition Team. This is a 1 year full time post with a view to extending; part time hours as part of a job share will be considered. The healthcare transition team is based in the acute hospital site of Sheffield Children’s. The team provide...


  • Sheffield, United Kingdom Forged Solutions Group Full time

    Logistics Co-ordinator River Don 37 Hours per Week Mon -Fri Job Summary To ensure all activities within the Logistics Department are carried out in a timely and accurate manner, ensuring all necessary documentation is completed correctly before products are sent for despatch. Requires the ability to respond to the needs of the business and embrace change....

  • Event Co-ordinator

    7 days ago


    Sheffield, United Kingdom Glu Recruit Full time

    Ref: 327 **Role**:Events Coordinator **Salary: £22,000 - £23,000** **Location**:Sheffield Hours: Monday to Friday between 8:30-6:00 (flexible working). Occasional overnight stays, weekends and late nights is a requirement, overtime is paid. Glu Recruit Is currently recruiting for an Events Co-ordinator to join a multi-disciplined events agency that...


  • Sheffield, United Kingdom The Porterbrook Care Home Full time

    The Porterbrook Care Home is looking to source an Activities Co-ordinator. As Activities Co-ordinator, you will work closely with the Home Manager to plan and implement activities appropriate to the residents needs and requests. **_ This is role is offering 21 hours per week, paying £10.42 per hour._** **Activities Co-ordinator Contract** - Pension - 5.6...