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Service Support Co-ordinator

5 months ago

Sheffield, United Kingdom Glu Recruit LTD Full time

**Role**: Service Support Co-Ordinator

**Salary**:£10.50-£11.50 per hour

**Location**:Sheffield

**Hours**:Monday-Friday

**Duration of assignment**: Temporary-Permanent

**The Role**:

- Provide excellent customer service by responding and dealing with service requests from customers
- To plan engineer workload & route planning
- Maintain stock levels within the parts and service department and record accurately on our Profit plus & Protean software systems
- Liaise with sales, parts, warehouse and other internal teams
- Maintain effective communication with clients to promote great customer service, whilst managing expectations
- To achieve and maintain the Service Level Agreements with customers and clients

Glu Recruit LTD are an equal opportunities employer and are acting as a recruitment agent in the hiring of this role.