Clerical Assistant

6 days ago


Headington, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

Full time 37.5 hours per week/ Part time 30 hours per week

Will be expected to work 10:00-18:00 hrs on a wed or Thus on a rota basis.

An exciting opportunity has arisen for a band 2 admin officer within the Oxfordshire Breast Screening Service. The National Breast Screening Programme in Oxfordshire invites over 25,000 women annually for their mammogram via this office.

We are a small friendly team of medical and non medical staff. We value the contributions of all our staff to help us provide an excellent service

You will offer clerical support and assist with the smooth running of the office. Part of your time will be spent on reception duties where a friendly and outgoing nature and pleasant telephone manner are essential. Excellent keyboard skills are needed though training on NHS Breast Screening Computer System will be given.

Oxford University Hospitals NHS Foundation Trustis one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.

The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel
Duties and responsibilities for the post

1. To prepare clinic schedules and associated paperwork for screening. Print out all relevant clinic forms for both the mobile and static units, on a daily basis. Dispatch invitations for screening at the appropriate time.

1. To update personal details and enter results from the screening episode onto the NBSS computer system, ensuring the client receives the correct result in line with the Right Results Policy.

1. To print out GP reports and ensure their dispatch to individual practices.

1. To update deductions, including clients who are deceased or who have moved out of the Oxfordshire area.

1. To answer queries from clients or GP practices.

1. To be responsible for giving accurate information to clients, in accordance with agreed policies and guidelines, within the NHSBSP, demonstrating sensitivity in order to allay the anxieties that women frequently have about breast screening.

1. To register those women to be screened outside normal batch routines and book appointments, using the NBSS computer system.

1. To retrieve and file films in the breast screening and symptomatic systems before and after a screening or symptomatic appointment. Culling of files from the filing system. Send for previous screening or symptomatic films from outside the Trust as necessary. Filing would include the use of a file room ladder and stool.

1. To organise the incoming and outgoing post for the department.

1. To photo-copy maps and letterheads on a daily basis, ready for clinic preparation.

1. To cover reception for the Breast Clinic on Monday mornings, Wednesday and Thursday afternoons finishing at 6.00pm.

1. To take responsibility for personal development, attending training courses as part of the NHSBSP and Trust mandatory training where appropriate, and as relevant to the post.

1. To perform any other duties associated with the smooth running of the unit, appropriate to the grade and nature of the post, as requested by the Senior Staff.

1. To ensure that the NHSBSP Guidelines and policies are followed.



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