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Events Process and Administration Officer

1 month ago

London, United Kingdom The Royal Household Full time

Household / Department- Master of the Household’s Office- Section / Branch- Central office- Location- Buckingham Palace- Contract/recruitment type- Permanent- Starting salary- £32,000 per annum- Hours of work- 37.5 hours a week over 5 days (Monday to Friday)- About the role**About the role**

**It’s knowing the part you’ve played in delivering exceptional events.**
- It’s being trusted to deliver. _And it's providing extraordinary support in incredible surroundings_. This is what makes a career with the Royal Household so different._

Working as part of the department responsible for all hospitality, catering and housekeeping operations across the Royal residences, our Events Team lead the delivery of unique and varied events that make up the Royal Calendar. As well as internal events and meetings that support our day-to-day operations.

Your role will be to oversee and coordinate activities that facilitate the smooth running of the Events Team office, as well as supporting the management of events of varying complexity.

Key responsibilities:

- Lead on the planning of events in the Royal Calendar. You’ll lead aspects of event management, you’ll oversee requests and approvals, maintain event overviews, coordinate volunteers, and collect event feedback.
- You’ll take the lead in establishing and implementing effective office processes, ensuring compliance, and developing a culture of operational excellence.
- Working at the heart of the team, you’ll manage team meetings and schedules, arrange travel, co-ordinate meeting agendas, be the first port of call for queries and manage correspondence.
- With an eye for detail, you’ll maintain our events database, working with colleagues to identify system improvements to enhance the guest experience.
- Producing quarterly KPI reports, you’ll support decision-making and event planning processes.

Your role will be broad, but you will ensure that every task is delivered on time. It's a fast paced and high-profile environment, and you'll have responsibility from day one. Yet you'll rise to the challenge and will be proud of the part you play.
- About you**Essential Criteria**
- Experience of working in a busy office setting with excellent administration skills.
- Exceptional planning and organisation skills, able to work at pace to tight deadlines and manage competing priorities.
- Strong interpersonal and communication skills with the ability to build great working relationships with stakeholders at all levels.
- Calm under pressure and able to respond with pragmatism to changing circumstances.
- IT literate with a good working knowledge of MS Office and some familiarity with database systems.
- Excellent written and numeracy skills, with an eye for detail and an ability to produce reports for different audiences.
- At your best working as part of a team, you also have initiative and a flexible, supportive ‘can-do’ approach.
- BenefitsWe know that to deliver our best work; we need to feel at our best. That’s why at the Royal Household we offer a generous benefits package designed to support your wellbeing and life priorities.

Enjoy 25 days annual leave, rising to 30 days (plus bank holidays) dependent on the length of time you have worked for us.

Our excellent non-contributory pension plan (we’ll contribute5% and you can contribute more if you wish) is highly valued by our employees, as is complimentary lunch on-site to keep you fuelled throughout the day.

Flexible and hybrid working varies across different roles, and we’ll discuss the options available to you that will suit both your job requirements and individual preferences.

We also offer a range of leave options to support your life priorities, such as parental pay and leave and volunteering days, as well as benefits to support your physical and mental wellbeing.

Other perks include 20% off at our Royal Collection Trust Shops and complimentary admission tickets across all our locations, along with many more exclusive employee discounts.

Find out more about the full range of benefits available to our employees here.

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