Administrative Officer

6 months ago


Darlington, United Kingdom Ministry of Justice Full time

**Administrative Officer - FTC - Darlington SEND - 78705**
**£22,940**
**Darlington**:
**Directorate**:National Business Centres (NBC)

**Job Title**:Admin Officer

**Grade**:AO

**About us**

Are you interested in developing a career with a real purpose? We are looking for individuals who are committed to public service and to make a difference in people’s lives to deliver justice. If this sounds like you, please apply. HM Courts and Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family courts and tribunals in England and Wales. National Business Centres (NBC) manage centralising administrative and contact functions in HMCTS. Our roles are critical, supporting our service users and colleagues in HMCTS with great performance and a strong culture. Joining us is a chance to play a pivotal role which give people and businesses access to potentially life-changing justice.

**The key purpose of the role**

You will be providing administrative support to arrange Special Educational Needs Tribunals for children and young persons between the ages of 0 - 25, in processing the appeals on multiple teams from Registration stage all the way through to the final Decision. The role will involve liaising with Judiciary, Legal Representative, Parents and Local Authorities. You will also be required to take on telephony work. You will need strong IT skills and be able to adapt your verbal and written communication style to an empathetic and patient manner.

**Essential Skills & Criteria**:

- Strong customer focus and service skills
- Experience of working in an administrative role in a customer focussed environment
- Strong IT skills with the ability to learn new systems
- Excellent communication and organisational skills
- Customer Service and Administrative skills
- Be patient and able to empathise

**Key responsibilities**:
**Administration, **Operations and **Processing casework**
- Preparing papers and/or digital files for court, tribunals, hearings and meetings.
- Producing tribunal documents including creating and updating records digitally
- Preparing meeting agenda, joining instructions, handouts etc. Using standard letters and correspondence, minutes, notes, reports, submissions etc, according to guidelines and instructions.
- Clerking tribunals and hearings, ensuring papers and materials are available and up to date.
- Assisting tribunal users, supporting listing and rota management, checking files, contacting relevant parties.
- Recording outcomes of tribunals and hearings accurately, interpreting accurately the information needed on file.
- Working to workload targets in terms of throughput and accuracy.
- Ensuring compliance and administration documentation meet quality standards.
- Work may require interpretation of source materials, preparation of bundles, chasing.
- You may need to modify and adjust information and make decisions to allow work to be completed. Produce basic statistical analysis reports and where needed, process financial information.
- Checking the work of others, updating records, assessing the value of goods and/or property, reconciling accounts, preparing invoices, information gathering and running straightforward reports.

**Communicating**
- Communicate effectively and work with the public, all Tribunal and Hearing staff, Judiciary and internal and external stakeholders, court and tribunal uses and representatives of other agencies and organisations
- Deliver a helpful, prompt, polite and “right first time” service to our internal and external customers

**Other duties**

The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post.

**Application process**

**Support when applying**

**Salary**:
£22,940

**Additional Information**:
**Working Arrangements & Further Information**

**Flexible working hours**

The Ministry of Justice offers a flexible working system in many offices.

**Benefits**

The MoJ offers a range of benefits:
**Annual Leave**

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.

There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.

**Pension**

The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.

**Training**

The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.

**Networks**

The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently


  • Administrative Officer

    5 months ago


    Darlington, United Kingdom Ministry of Justice Full time

    **Administrative Officer - FTC - Darlington SEND - 78022** **£22,940** **Darlington**: **About us** Are you interested in developing a career with a real purpose? We are looking for individuals who are committed to public service and to make a difference in people’s lives to deliver justice. If this sounds like you, please apply. HM Courts and Tribunals...

  • Office Administrator

    6 months ago


    Darlington, United Kingdom H&S Design Solutions Ltd Full time

    **The company**: H & S Design Solutions provides steel design, detailing and engineering services. We use powerful 3D modelling software to provide drawings for steel fabrication. We work with clients throughout the UK and beyond from our Darlington office, working on a range of exciting projects, from housing to hospitals and schools to office blocks. Our...

  • Administrative Officer

    6 months ago


    Darlington, United Kingdom Ministry of Justice Full time

    Salary - £22,940 Number of jobs available - 20 Detail of reserve list - 12 Months Region - North East City/Town - Darlington Building/Site - SENDIST DARLINGTON, DL1 1RU Grade - AO Organisation Grade for MoJ - AO Post Type - Fixed Term, Loan Duration of appointment - Up to 12 months Working Pattern - Full Time Role Type - Operational Delivery Job...

  • Office Administrator

    6 months ago


    Darlington, United Kingdom Start People Ltd Full time

    Start People have an exciting opportunity for an Office Admin to work for our client in Darlington. Working Monday to Friday - 8:30am to 5pm and 1 Saturday morning every month. Salary will depend on experience but ranges from **£12.00 to £13.00 per hour** **Role will include**: - Being the first point of contact for customers via the telephone,...


  • Darlington, United Kingdom Tribe Recruitment Full time

    Tribe Recruitment is a specialised recruitment agency with expertise in various sectors across the UK We are currently seeking an Administrator to bolster our Head Office team based in Darlington Duties - Handling correspondence - Data entry of financial information - Filing & scanning of documents Personality Attributes - High standard of attention to...

  • Administrative Officer

    6 months ago


    Darlington, United Kingdom HM Courts and Tribunals Service Full time

    **Details**: **Reference number**: - 357222**Salary**: - £22,940- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Administrative Officer- AO**Contract type**: - Fixed term - Loan**Length of employment**: - For a period of up to 12 months**Type of role**: - Operational Delivery**Working pattern**: -...

  • Office Administrator

    5 months ago


    Darlington, United Kingdom Eco Power Energy Full time

    Eco Power Energy Ltd are a company that offers a range of products and services tailored to meet the needs of our customers. Our vision and drive have enabled us to venture into new markets with confidence and stay ahead of market trends. Our mission is to help businesses of all sizes adapt to the future and take advantage of the opportunities that change...

  • Office Administrator

    5 months ago


    Darlington, United Kingdom Rated Maintenance Ltd Full time

    We have operated a successful maintenance busines since May 2014 Due to the our great success at winning major new business from some exciting customers we continue to grow. This growth has been supported by investment and a committed team and we have a fantastic future that you can be part of. We are looking for the correct individuals to join our team...

  • Office Administrator

    5 months ago


    Darlington, United Kingdom Rated Maintenance Ltd Full time

    We have operated a successful maintenance busines since May 2014 Due to the our great success at winning major new business from some exciting customers we continue to grow. This growth has been supported by investment and a committed team and we have a fantastic future that you can be part of. We are looking for the correct individuals to join our team...

  • Administrator

    7 months ago


    Darlington, United Kingdom Venn Group Full time

    **Keywords**:Administration, Admin, NHS, Project **Job Title**: Administrator Venn Group's specialist HR division are pleased to be recruiting for an **Administrator**within a well-established NHS trust in Darlington. The post holder must have strong communication and engagement skills and be comfortable with communicating with senior staff and external...


  • Darlington, United Kingdom HR2day Limited Full time

    **Role Purpose**: The HR Administrator works with a defined portfolio of clients as first point of contact. You will ensure organisational effectiveness with a keen eye for detail, preparing and providing documentation to clients and internal customers. It is essential you have a good solid background in administration, including using Microsoft, and can...

  • Administrator

    1 week ago


    Darlington, United Kingdom HAYS Full time

    Administrator, full-time, temporary, Darlington Your new companyA well-established organisation based in Darlington is looking for a motivated and experienced Administrator for an exciting opportunity working as part of a busy, friendly admin team on a full-time, temporary basis. This role is available for an immediate start.The Administrator will assist in...

  • Administrative Officer

    6 months ago


    Darlington, United Kingdom HM Courts and Tribunals Service Full time

    **Details**: **Reference number**: - 310909**Salary**: - £22,940- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Administrative Officer- AO**Contract type**: - Fixed Term**Length of employment**: - For a period of up to 12 months**Type of role**: - Operational Delivery**Working pattern**: - Flexible working,...

  • Administrator

    7 months ago


    Darlington, United Kingdom Wood PLC Full time

    Wood is looking for a Technical Plant & Equipment Clerk/Administrator based in their offices in Haughton Road, Darlington. - Reporting to the Operations Manager and working closely with Plant Managers/Project Managers/Site Engineers and QS/Supply Chain using a variety of software packages such as Microsoft Word, Outlook, & Excel; your responsibilities and...

  • Administrator

    2 months ago


    Darlington, United Kingdom HAYS Full time

    Administrator, full-time, temporary, Darlington Your new companyA well-established organisation based in Darlington is looking for a motivated and experienced Administrator for an exciting opportunity working as part of a busy, friendly admin team on a full-time, temporary basis. This role is available for an immediate start.The Administrator will assist in...

  • Office Coordinator

    4 weeks ago


    Darlington, Darlington, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking a skilled Administrator to join our team at beBee Professionals. As an essential member of our team, you will provide administrative support and ensure the smooth operation of our day-to-day activities.Key Responsibilities:Handle correspondence, maintain office supplies, and equipment inventories.Prepare and edit documents, reports, and...


  • Darlington, Darlington, United Kingdom beBee Professionals Full time £25,000 - £35,000

    Administrative Support RoleWe are seeking a highly organized and efficient Administrator to provide administrative support for our team in Darlington, United Kingdom. This role is essential for ensuring smooth day-to-day operations and effective communication within the company.Key Responsibilities:Manage incoming calls, emails, and correspondence to ensure...

  • Administrator

    3 weeks ago


    Darlington, United Kingdom Virtual Hub Full time

    Position: AdministratorLocation: Darlington, Faverdale or Lingfield pointPay: £11.56Hours: 37.5 hours per weekShifts: Monday - Friday 8am - 4pmStart date: As soon as possibleWe are looking for Administrators to work at either Faverdale or Lingfield point. The Purpose of the role is to identify and index large volumes of files and documents onto a...

  • Administrative Officer

    5 months ago


    Darlington, United Kingdom HM Courts and Tribunals Service Full time

    **Details**: **Reference number**: - 307040**Salary**: - £22,940**Job grade**: - Administrative Officer- AO**Contract type**: - Fixed Term**Length of employment**: - For a period of up to 12 Months**Type of role**: - Operational Delivery**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: -...


  • Darlington, United Kingdom RCS RECRUITMENT LTD Full time

    **MAIN DUTIES/RESPONSIBILITIES** The post holder would be required to undertake a range of functions such as, 1. Coordinate adherence to Departmental Financial Procedures, Regulations and Debt Recovery Procedures, contractual procedures, Adult Social Care legislation and the Data Protection Act1998**.** 2. To source and arrange care packages from a range...