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Client Account Coordinator
2 months ago
**Client Account Coordinator required - **This is a great opportunity for an enthusiastic and reliable individual to expand their skills and experience in a supportive environment.
As a client account coordinator, you will be an integral part of the team, providing an efficient and reliable service to support Occupational Health Clients. This is an opportunity to work alongside a team of dedicated professionals. You will enjoy working closely alongside your experienced colleagues to deliver and maintain the highest levels of customer satisfaction that the industry has to offer.
The role consists of being the first point of contact for your named accounts, providing KPI information and management information reports, regular contract review meetings and coordinating on-going Occupational Health Interventions.
**Client Account Coordinator - Position Overview**
- Complete KPIs on a weekly/monthly/quarterly basis
- Regular contract review meetings with names clients
- Assisting with implementing new clients
- Assisting the Kays Bid Writing team with pitching for new business where required
- Order Processing
- Producing schedules for Occupational health surveillance and Occupational health promotion activity
- Communicating Occupational health promotional activities via various marketing resources
- Answering telephone calls and managing general enquiries
- Following OH processes and procedures to ensure an efficient OH service is provided
- Managing Occupational health surveillance recall requirements
- Updating core systems e.g CRM
**Client Account Coordinator - Position Requirements**
- Experience working with confidential sensitive data and strong IT skills in particular Microsoft Office is essential
- Strong interpersonal and communication skills
- Previous administration experience is essential and you must be compliant with GDPR
- A background working within an occupational health environment OR a HR background with experience working closely with occupational health (**Desirable)**
**Client Account Coordinator - Position Requirements**
- Salary: £23,100.00
Hours - Monday to Friday - 08:45 to 17:00
- Holiday - 20 plus Bank Holiday
- Company events
- Company pension
- Cycle to work scheme
- Free flu jabs
- Free parking
- On-site parking
**Salary**: From £23,100.00 per year
**Benefits**:
- Company pension
- Free parking
- On-site parking
- Private medical insurance
Schedule:
- Monday to Friday
Work Location: In person
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