Facilities Administrator

6 months ago


Chesterfield, United Kingdom ivolve Care and Support Full time

**Vacancy Location**: Chesterfield, S41 7SL

**Shifts**: Full time - 37.5 hours per week, Monday to Friday

**Pay Rate**: £22,000 per annum

**Sponsorship**: This service does not provide support for Sponsorship at this time

**About You**:
Experience working in Facilities is not essential but being passionate, kind and resilient is. These are our values and they’re at the heart of the way we do things. If you’re creative and passionate and like to get stuck in with activities. You love variety. And you’re also patient and resilient, showing lots of empathy and kindness, then you should join our team.

**Who We Are**

We’re here to support people to flourish in a place they call home. We’re one of the largest providers of adult social care with over 3,600 colleagues supporting 1,100 people. Our approach is all about activities and co-production with the people we support. We work with them to design and plan what we do - so we can create the best experiences together.

And we’re on a mission to benefit even more people with our uncompromising quality of care and support. It’s the professional expertise and passion of our team that makes us different. We genuinely care and we love supporting people to set and then reach their goals. Because every person deserves the very best experience - every day.

**Role Overview**

To function as the central gateway for all new and existing Facilities Enquiries. Ensuring that all enquires, administration tasks and requests are monitored and actioned in a timely fashion. Liaising with all departments within ivolve Care & Support, professionals and third parties on property related issues, and providing administrative support to the property team. Monitoring and keeping statutory property compliance records and documents up to date.

**Role Responsibilities**
- Taking internal and external calls for the property department.
- Supporting the Facilities Manager and Regional Facilities Manager with various administrative tasks including but not limited to chasing updates on tasks, obtaining, and chasing quotes, raising capex requests, consulting with the Operations team, etc.
- Work with Home Managers and other members of the operational team to resolve property issues.
- Establish relationships through prompt and courteous service.
- Manage Statutory Property Compliance of properties within your region using the Compliance Tracker. Ensure due dates are not passed, the latest compliance documents are correct, and all remedial works are completed in a timely fashion.
- Update the Property Works Request System daily to ensure Operations are kept informed and up to date.
- Monitor the facilities inbox and respond or escalate as required.
- Support our third-party facilities management company with any queries.
- Other duties may be required.

**If you’re ready for a job that can truly make a difference and you’re up for a challenge, then this is the team for you.**

The main skills and experience for this role

**Essential**
- Reliable and punctual
- Team player with a positive and cooperative attitude
- A background in a facilities administration role is desirable.
- A knowledge of property statutory compliance.
- Strong communication skills.
- Strong organisational skills, with the ability to prioritise tasks.
- Good attention to detail.
- Basic IT skills, including Microsoft Outlook, Word & Excel.

**Desirable**
- A qualification in facilities or health and safety is an advantage, but not essential.

**How we will support you**

We go beyond expectations for our colleagues as well as the people we support. Our reward package includes much more than pay, 5.6 weeks annual leave, flexible working hours and pension.

You can work part-time, full-time or with even more flexible options. And there is a £300 refer a friend scheme too.

**Industry-leading recognition**
- Colleague Lotto - giving everyone the opportunity to win great cash prizes
- Prize winning scratch cards aligned with values in action
- We recognise our Colleagues who go above and beyond - our ‘Heroes’ are nominated by colleagues for quarterly and annual awards
- Loyalty Scheme recognising colleagues at work anniversaries
- Financial support with driving lessons following successful completion of probationary period

**Social Wellbeing**
- Award-winning App for news and info
- Internal social media
- Team communities

**Financial Wellbeing**
- Discounts include high street, supermarkets, flash sales, gym memberships and more
- Blue Light discount programme, funded by us
- Salary Finance scheme for lower cost loans and to save for special occasions or rainy days
- Government mileage rates if you need to travel

**Emotional Wellbeing**
- Free confidential Employee Assistance programme with qualified counsellors
- Free wellbeing App
- Practical advice covering things like consumer rights, anxiety, childcare and more

**Training and development to reach your potential**
- Learning journey that



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