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Order Management Specialist

2 months ago

Little Chalfont, United Kingdom Cytiva Full time

**Demo Equipment Order Management Specialist - Permanent Full time contract**

**Hybrid role with expectation of 1-4 days per week in the office in Amersham Place**

**Paying £**31,000**

**Be part of something altogether life-changing**

Working at Cytiva in the Life Sciences industry means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.

At Cytiva you will be able to continuously improve yourself and us - working on challenges that truly matter with people that care for each other, our customers, and their patients. With associates across 40 countries, Cytiva is a place where every day is a learning opportunity - so you can grow your career and expand your skills in the long term. Your health and wellbeing are important to us and together we will not compromise on safety in the workplace or the environment.

Cytiva is proud to work alongside a community of nine fellow Danaher Life Sciences companies. Together, we’re pioneering the future of science and medicine, developing products that enable researchers in the fight to save lives.

**What you’ll do**
- BUILD CLOSE RELATIONSHIPS WITH CUSTOMERS, COMMERCIAL & LOGISTICS PARTNERS AND RESPOND TO QUERIES IN A TIMELY MANNER
- ACCURATELY MANAGE ALL DEMO BOOKINGS FOR EMEA IN THE DEDICATED BOOKING SYSTEM
- PROACTIVELY HANDLE BOOKINGS, DOCUMENTATIONS FOR ALL MOVEMENTS, ORACLE SYSTEM TRANSACTIONS AND BE A KEY PARTICIPANT IN THE ANNUAL INVENTORY AUDIT
- ENSURE INSTALLATIONS REQUESTS ARE CREATED AND MANAGE COMMUNICATION WITH ENGINEERS TO SCHEDULE TIMELY INSTALLATIONS OF EQUIPMENT AT CUSTOMER SITES
- COMMUNICATE EFFECTIVELY WITH ALL PARTIES, ENSURING EVERYONE IS KEPT UPDATED AND TARGET SHCEDULED ARE ACHIEVED

**Who you are**
- POSSESS EXCELLENT COMMUNICATION AND CUSTOMER SERVICE SKILLS
- HIGHLY ORGANIZED AND ABLE TO PRIORITIZE WORKLOAD
- PROBLEM SOLVER WHO TAKES INITIATIVE AND HAS A STRONG ATTENTION TO DETAIL
- HAVE PREVIOUS CLIENT AND CUSTOMER SERVICE EXPERIENCE
- THRIVE IN A BUSY CUSTOMER SERVICE ENVIRONMENT
- FLEXIBLE AND COLLABORATIVE TEAM MEMBER
- FLUENT IN ENGLISH (WRITTEN AND VERBAL

When you join us, you’ll also be joining Danaher’s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful **Danaher Business System** tools and the stability of a tested organization.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

If you’ve ever wondered what’s within you, there’s no better time to find out.