Restaurant Supervisor

6 months ago


Newcastle upon Tyne, United Kingdom Dobson and Parnell Full time

THE COMPANY

Dobson & Parnell is a bustling, smart, reliable, grown-up casual fine-dine restaurant on Newcastle’s vibrant quayside. Specialising in perfectly-executed, refined British and European cuisine, utilising preserving techniques and using ethically-sourced local, sustainable and seasonal produce.

**BENEFITS**:

- Flexible working hours
- we want you to have a work-life balance too
- Staff discount at all the restaurants in our group
- Company Pension Scheme & Wellbeing support
- 28 days holiday entitlement including bank holidays
- The opportunity to work for a well-respected restaurant group where people development is at the heart of our culture
- An array of learning courses in which you can attend - the sky is the limit with your development with us, we nourish your skills and talents to develop leaders of the future
- Meals on duty

THE JOB

KEY RESPONSIBILITIES
- Supervise the delivery of food and beverages to guests as needed
- Managing expectations of our guests and ensuring excellent levels of service
- Assist in the management of the daily operation of the restaurant
- Deal with all customer enquiries and complaints in a knowledgeable and professional manner
- You are responsible for driving and maximising every sale and actively looking for opportunities to upsell our products
- Supervising shifts and being a key holder when required
- Cashing Up

EXPERIENCE REQUIRED
- A minimum of 2 years restaurant supervision experience
- Excellent food and wine knowledge
- Excellent knowledge of beverages
- Experience in staff training
- Strong leadership skills with the ability to motivate and get the most out of a team
- Passionate about delivering exceptional customer experience
- Well organised with good attention to detail
- Smartly presented with a friendly yet professional personality
- Resilient and able to work under pressure
- Committed to driving sales and minimising costs

WHY COME WORK FOR US

The Hooked-on Group is the parent company of Blackfriars Restaurant and Dobson & Parnell in Newcastle and Hinnies Restaurant in Whitley Bay.

Staff are the core of our business and our most valued asset. We look for people with a positive attitude, friendly personality and a genuine passion for delivering exceptional customer service. In return, we offer plenty of training, lots of opportunities to show initiative and a friendly team-work atmosphere. We invest in our staff and help them learn the skills necessary to progress within our teams. Your career matters to us; we’re extremely proud of our progression stories

**Job Types**: Full-time, Permanent

**Salary**: From £11.00 per hour

Expected hours: 30 - 40 per week

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Health & wellbeing programme

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Tips

**Experience**:

- Supervising experience: 1 year (required)
- Bar: 1 year (preferred)
- Fine dining: 1 year (preferred)
- Wine service: 1 year (required)
- Restaurant: 1 year (required)

Ability to Commute:

- Newcastle Upon Tyne (required)

Ability to Relocate:

- Newcastle Upon Tyne: Relocate before starting work (required)

Work Location: In person


  • Restaurant Supervisor

    6 months ago


    Newcastle upon Tyne, United Kingdom Harrods Careers Full time

    We’re currently looking for a Restaurant Supervisor to join our welcoming and close-knit H beauty family at The Champagne Bar in Newcastle. Harrods is bringing more magic, innovation, and theatre not only to the beauty market but also to the dining industry through our H beauty standalone stores across the UK. As this is not a normal beauty hall, we are...

  • Restaurant Supervisor

    7 months ago


    Newcastle upon Tyne, United Kingdom Pleased to Meet You Full time

    We here at Pleased to Meet You are seeking an experienced Restaurant Supervisor who is a team player and a natural leader. If you are passionate and hardworking please get in touch. **Responsibilities**: **General** - Ongoing training of the floor team. - Incentivise, motivate and encourage staff. - Build repeat business through exceptional service...

  • Restaurant Supervisor

    6 months ago


    Newcastle upon Tyne, United Kingdom KE Hotels Full time

    We are excited to be introducing a groundbreaking new concept in Newcastle City Centre and are looking for creative and enthusiastic individuals who want to be part of something special! Do you thrive in a dynamic and vibrant environment? We have the perfect opportunity for you! We are currently looking for a Restaurant Supervisor with a passion for...

  • Restaurant Supervisor

    6 months ago


    Newcastle, United Kingdom Harbour House Full time

    We are seeking an experienced and motivated Restaurant Supervisor to oversee within our busy restaurant. As a Restaurant Supervisor, you will be responsible for ensuring the smooth operation of the restaurant, maintaining high standards of food quality and customer service, and managing a team of dedicated staff members. If you have a passion for the...


  • Newcastle upon Tyne, United Kingdom Malmaison Full time

    **Restaurant supervisor, Malmaison** **Up to £12.19 per hour** **40 hours per week** **Permanent contract** **Newcastle** Get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Malmaison. Are high standards second nature to you? Do you love people and making guests smile everyday knowing...

  • Restaurant Supervisor

    6 months ago


    Newcastle, United Kingdom The Avoca Hotel Full time

    '''Duties''' - Help to oversee the daily operations of the restaurant, including managing staff, ensuring customer satisfaction, and maintaining quality standards. - Monitor inventory levels and order supplies as needed. - Collaborate with the kitchen staff - Ensure compliance with health and safety regulations. - Train and mentor employees to provide...


  • Newcastle upon Tyne, United Kingdom Novellos Gosforth Full time

    **Join Our Team! Bar Supervisor Wanted** Are you a passionate and experienced bartender ready to take your career to the next level? We're searching for a dynamic Bar Supervisor to lead our team and create memorable experiences for our guests. If you're a mixology maestro with excellent leadership skills, we want to hear from you! **Position**: Bar...


  • Newcastle upon Tyne, United Kingdom W.H Pub Company Full time

    '''Overview''' We are seeking a skilled and experienced Bar/Restaurant supervisor's to join our team at the Coachman in Whickham You will be responsible for overseeing the daily operations of our bar, ensuring exceptional customer service, and maintaining a high standard of quality. If you have a passion for the hospitality industry and possess strong...


  • Newcastle upon Tyne, United Kingdom Punto Italian Kitchen Limited Full time

    Join the Team at the no.1 Italian Restaurant in Newcastle, and just wait until you see the unrivalled amazing package on offer below! - **Full Time** Roles - From **£23,000 to £25,000 per hour** depending on experience **PLUS TIPS - **Our current team regularly earn up to £400 per month, that could add up to an extra £4,800 per year! - 40 - 45 hours per...

  • Restaurant Supervisor

    6 months ago


    Newcastle, United Kingdom Docs Bistro Full time

    **Duties**: - Help to oversee the day-to-day operations of the restaurant, including supervising staff, overseeing food preparation, and ensuring high-quality service delivery - Maintain high standards of food safety and hygiene in compliance with regulations - Train, mentor, and motivate staff to provide exceptional customer service - Handle customer...

  • Restaurant Supervisor

    6 months ago


    Newcastle, United Kingdom Docs Bistro Full time

    **Duties**: - Manage all aspects of the restaurant, including customer service and staff performance. - Ensure compliance with health and safety regulations. - Develop and implement strategies to maximize profitability. - Recruit, train, and supervise staff members. - Create and maintain a positive dining experience for customers. - Handle customer...

  • Supervisor

    6 months ago


    Newcastle upon Tyne, United Kingdom Frankie and Benny's Full time

    At Frankie & Benny's every day's a celebration - of food, friends, family and fun. Join our restaurant team and whatever your level of experience we will support you in making your career as a Supervisor with us a success. **What will life as a Supervisor in the F&B family look like for you.....** - Superb training and development, apprenticeships open to...

  • Head Waiter/supervisor

    6 months ago


    Newcastle upon Tyne, United Kingdom Branzino Restaurant Full time

    Duties: - Provide excellent guest service, ensuring a positive dining experience for all patrons - Oversee and coordinate the activities of the serving staff - Train new servers on restaurant policies, procedures, and service standards - Take food and drink orders accurately and efficiently - Serve food and beverages to guests in a timely manner - Clear...

  • Restaurant Supervisor

    6 months ago


    Kingston upon Hull, United Kingdom Humber Fish Co Full time

    We are looking for a restaurant supervisor to assist in the day to day running of a busy seafood restaurant located on Hull's up and coming Humber Street area. Happy to work as part of a small team Have good communication skills Be self motivated and adaptable Willing to lead from the front Role will include.... Supervision of a small floor...

  • Restaurant Supervisor

    6 months ago


    Kingston upon Hull, United Kingdom Humber Fish Co Full time

    We are looking for a restaurant supervisor to assist in the day to day running of a busy seafood restaurant located on Hull's up and coming Humber Street area. Happy to work as part of a small team Have good communication skills Be self motivated and adaptable Willing to lead from the front Role will include.... Supervision of a small floor...


  • Newcastle upon Tyne, United Kingdom The Botanist Full time

    About Our TeamThe Botanist is a vibrant and dynamic hospitality company that prides itself on delivering exceptional customer experiences. We are seeking an experienced General Management Assistant to join our team.Job Role:In this role, you will be responsible for managing the Restaurant and Bar Managers while working closely with the Senior Kitchen team to...

  • Breakfast Supervisor

    6 months ago


    Newcastle upon Tyne, United Kingdom Jesmond Dene House Full time

    An exciting opportunity for an experienced Restaurant Supervisor to join the team at Jesmond Dene House Hotel. You should have previous experience in a similar Restaurant role, and enjoy motivating, training and challenging the team, as well as creating a great working environment for them. **Salary**: £23,000.00-£23,500.00 per year **Benefits**: -...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Compass UK & Ireland Full time

    Key ResponsibilitiesAs a Catering Supervisor with Compass Group UK&I, you will be responsible for:Preparing delicious food to the highest standards and supervising our culinary and catering teamsCommunicating regularly with your line manager to monitor KPIs and targetsLiaising between customers and our culinary and service teamsSsupporting and training our...


  • Stratford-upon-Avon, Warwickshire, United Kingdom Archie'S Full time

    About Archie'sWe are a 5-star-studded restaurant with a creative and unique menu. Our mission is to provide the most unique and exciting menu while striving to offer the best quality service to our customers.Job SummaryThis is a supervisory role in a fast-paced kitchen environment. The ideal candidate will have previous experience as a Team Leader or...

  • Restaurant Supervisor

    3 weeks ago


    Gateshead, Tyne and Wear, Tyne & Wear, United Kingdom ASK Italian Full time

    Restaurant Supervisor - GatesheadRole: Restaurant Supervisor / Manager on Duty / Duty Manager / Team Leader Pay: Up to £13.15 per hour, after successful training, including benefits. Hourly Rate breakdown: Starting at up to £11.44 per hour, plus £1.50 per hour tronc average. At ASK Italian, our people are the heart of our restaurants. ASK Factor is our...