Head Waiter/supervisor

6 months ago


Newcastle upon Tyne, United Kingdom Branzino Restaurant Full time

Duties:

- Provide excellent guest service, ensuring a positive dining experience for all patrons
- Oversee and coordinate the activities of the serving staff
- Train new servers on restaurant policies, procedures, and service standards
- Take food and drink orders accurately and efficiently
- Serve food and beverages to guests in a timely manner
- Clear tables and assist with bussing duties as needed
- Maintain cleanliness and sanitation standards in the dining area
- Assist with food preparation and plating when necessary
- Operate cash register and handle customer payments
- Resolve guest complaints or concerns promptly and professionally
- Foster positive guest relations by building rapport and providing personalized service

**Experience**:

- Previous experience in a similar role essential
- Strong hospitality skills with a focus on providing exceptional customer service
- Knowledge of basic math for cash handling purposes
- Familiarity with kitchen operations and food preparation procedures is a plus

Please submit your resume along with any relevant experience to be considered for this position.

**Job Type**: Permanent

**Salary**: £70.00-£80.00 per day

**Benefits**:

- Company pension
- Discounted or free food

Schedule:

- Monday to Friday
- Weekend availability

Work Location: In person


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