Housekeeping Supervisor

7 months ago

Newcastle upon Tyne, United Kingdom Sandman Hotel Group Full time

Join our team and enjoy the many benefits of working for Sandman Hotel Group, privately-owned hospitality company, including a competitive employee compensation package, diverse employee schedules, and internal corporate career advancement. If you are looking for a future career in hospitality, then the Sandman Hotel Group is for you.

Housekeeping Supervisor, we are looking for one Part Time (Flexible minimum 24 hours per week ) and one Full Time (40 hours per week, 5 days out of 7).

Are you looking for a future career in hospitality, where we aim to become extraordinary?

Great news, we are recruiting here at the Sandman Hotel Group and this could be you.

Join our team and enjoy the many benefits of working for Sandman Hotel Group, privately-owned hospitality company, including a competitive employee compensation package, diverse employee schedules, and internal corporate career advancement.

**The Housekeeping Supervisor will be responsible for the supervision of a busy housekeeping department, leading by example and setting high standards to ensure the service is operated safely, hygienically and to contractual specifications.**
- Management of company procedures i.e. up to 85 room audits per shift (depending on business needs), job of the day, periodical cleaning tasks etc. Housekeeping Office presentation
- Supporting deputy head housekeeper with overseeing the team of full and part time housekeepers including management of daily sales sheets and staff time sheets and all aspects of staff planning and welfare
- Maintaining consistently high standards of cleanliness and ensuring staff are all polite, courteous and look after guests needs
- Manage the stock control of all cleaning products, chemicals and laundry
- In the absence of the Head Housekeeper, attending and proactive participation of communication meetings.
- Provide leadership, training, support and motivation to the housekeeping team and ensure we maintain high standards of excellence
- Provide support to the Head Housekeeper and deputising in their absence
- Effective daily utilisation of the computer system Opera Cloud.
- Company Standards Supporting the Head Housekeeper with Housekeeping compliance and achieving standards via regular communication to the GM where expenditure and support is required
- Security Which includes compliance with HR procedures i.e. work permits & ID etc. Key security, guest security and lost property procedures
- Financial control, Supporting the Head Housekeeper with Room Attendant productivity, Supervisory hours and weekly budget control
- Assisting with the development of a proactive relationship with the Front of house team and Maintenance team, ensuring all rooms are cleaned in conjunction with guests check in/departures

**Experience**
- A welcoming, friendly and outgoing manner and have the ability to develop and motivate your team
- Worked within a supervisory capacity in the hospitality industry or a similar customer service sector
- Excellent people management skills and will understand rotas and schedules
- A high level of attention to detail and demonstrate high levels of quality
- A hands-on approach needed - to support the front-line team and clean rooms where required, able to multi task.
- Flexible working hours, including weekends
- Self-starter qualities, be ambitious, passionate with excellent leadership qualities
- Strong time management skills, with ability to set and achieve priorities
- Able to problem solve, under pressure

We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and also find that working with Northland has a positive influence on your life outside of work.

**PERKS**
- Competitive hourly wage
- 28 days holiday per annum Pro Rota depending on average 12 weeks hours worked.
- Flexible schedule
- Pension
- Rewards and recognition
- Supportive and inclusive work environment
- Growth opportunities
- Dedicated Training Programme
- Team, Friends and Family Hotel rates
- Up to 40% of food discounts
- X3 complimentary nights stays to use in the UK, Ireland or North America after 12 months service

**SUMMATION**:
Submission of resume does not guarantee an interview or an actual transfer. Qualified applicants are encouraged to apply, provided they meet the mínimal requirements of the applicable skills required.

You must be legally entitled to work in UK to apply.

**ABSOLUTELY NO PHONE CALLS PLEASE

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