Assistant Head Housekeeper

4 months ago


Newcastle upon Tyne, United Kingdom Millennium and Copthorne Hotels Full time

_Are you an experienced Housekeeping Supervisor or Assistant Head Housekeeper?_
- _Do you have excellent attention to detail?_
- _Are you looking for an exciting new challenge and the opportunity to progress your career?_

**As an Assistant Head Housekeeper, key responsibilities include**:

- Ensuring a high standard of cleanliness within all areas of the hotel including guest rooms
- Conducting checks of rooms and public areas and addressing standards/issues with the team members directly taking corrective action where required
- Assisting the Head Housekeeper with team training, ensuring that all team members receive appropriate training and support to deliver standards required
- Getting involved in all aspects of the Housekeeping department in this ‘hands on’ role, working closely with the team to deliver excellent standards
- Supporting the Head Housekeeper with management tasks within the department

**What we are looking for?**
- Strong Housekeeping experience within hotels at supervisory/management level
- Experience of supervising teams
- Outstanding customer service skills
- Good organisational skills
- The ability to work well under pressure and maintain a professional approach
- The ability to work as part of a team
- Ability to work 5 days out of 7, on a rota basis, including weekend work.

**About the Hotel**:
Situated on the iconic Newcastle Quayside overlooking the famous River Tyne, the Copthorne Hotel Newcastle is perfect for both the business and leisure traveller. The hotel provides modern guest rooms which combine standard, club and suite accommodation all of which have picturesque riverside views.

Dining facilities at the hotel include The Quay 7 Restaurant which offers an à la carte menu with a variety of seasonal dishes. The Quay 7 bar and outdoor terrace offer an extensive wine list and a selection of beers and spirits, along with a variety of hot beverages.

**About the Group**:
Millennium Hotels and Resorts (M & C) was founded in 1989 and operates a portfolio of over 120 hotels worldwide. In Europe, our 24 hotels provide the perfect gateway to explore landmark locations, with many iconic attractions and business hubs close by.

Properties in the group include Leng’s Collection, M Collection, Millennium Collection and Copthorne Collection. Each collection has its own distinct personality and character tailored to suit different types of guests.

**For you**

We offer a benefits package including:

- Cash Health Plan cover option
- Career development pathways and regular salary reviews
- Employee Discounted Accommodation and F&B discounts worldwide
- Life Assurance, where applicable
- Apprenticeship/Placement/Training opportunities
- Meals Provided on Duty
- Social Events, Wellbeing and Team Activities
- Uniform
- Length of Service related holiday scheme
- Recommend a Friend Scheme, where eligible

and many more

We are an equal opportunities employer.

**To apply**:
Please outline your suitability for the role and attach your CV.

Work Location: In person

Reference ID: NCL-AssHHK



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