Customer Support/sales Administrator

6 months ago


Lytham St Annes, United Kingdom Clarify Consultancy Ltd Full time

**Customer Support/Sales Administrator**

Our client, a national manufacturing company, is looking to recruit an enthusiastic, positive and flexible Customer Support/Sales Administrator to complement their growing team.

Reporting directly to the Sales Manager, responsibilities will include.
- Build strong and positive relationships with clients at various levels.
- Update clients on issues such as new products, promotional campaigns, or joint marketing programs.
- Manage projects within client relationships, working to carry out client goals while meeting company goals.
- Daily liaison with other members of the team to provide information and ensure that clients receive excellent customer service.
- Carry out analysis and produce client reports on an as and when required basis.
- Act as the key interface between the customer and all relevant internal departments.
- Manage customer issues by using an internal support desk system to ensure the issues are resolved in a fast and professional manner.

Previous experience of working in a client-focused environment and excellent IT skills would be an advantage. In addition, you will possess a can-do attitude towards work and good interpersonal skills with an excellent telephone manner. Experience with a CRM system would be beneficial but not essential as full training can be given.

This is a fantastic opportunity to join a great company offering a relaxed and flexible working environment together with a competitive salary and benefit package and fantastic career progression.

**Job Types**: Full-time, Permanent, Graduate

**Benefits**:

- Canteen
- Casual dress
- Company events
- Company pension
- Free parking
- On-site parking
- Sick pay

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

Work Location: In person

Reference ID: 240403-I001-NM



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